Rostering/Payroll Officer

1 week ago

Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱450,000 - ₱750,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire BPO is an award-winning business process outsourcing provider to some of the world's largest brands. We operate contact centers and back-office services from offshore, nearshore, and onshore locations, with delivery centers in Australia, Dominican Republic, the Philippines, and the United States . Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.

Our employee value proposition— "Come for a career, stay for the fun" —reflects our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?
  • HMO coverage for you and your family
  • Yearly Kick-Off Parties with major giveaways
  • Be recognized through our 'Value Awards'
  • Internal promotions and career growth opportunities
  • Access to 2,700+ leadership courses
  • Work with the best, and do meaningful work
A Glimpse into Your New Role

As a Payroll & Rostering Officer , you will be responsible for ensuring accurate payroll processing and effective workforce rostering. This role supports the day-to-day operations of client branches and ensures staffing and payment accuracy, aligned with award requirements, company policy, and client needs. You will also contribute to client invoicing, reporting, and compliance with Fair Work Australia standards.

Your Day Could See You:

Payroll Processing

  • End-to-end payroll execution in line with internal policies and relevant Australian Modern Awards
  • Managing timesheet accuracy, authorizations, and exception handling (e.g., through UKG)
  • Importing payroll data, resolving discrepancies, and issuing pay remittances
  • Maintaining payroll files and documentation
  • Addressing payroll-related queries via the ticketing system and escalating when necessary

Rostering Management

  • Creating and maintaining shift rosters that meet operational, award, and legal requirements
  • Coordinating with branch staff to align on coverage and availability
  • Handling shift swaps, last-minute changes, and unplanned absences
  • Ensuring real-time updates of rosters and prompt communication with staff
  • Supporting reporting for roster activity and shift coverage

Client Invoicing & Reporting

  • Generating client invoices aligned with payroll data
  • Preparing and sending timesheets and statements
  • Maintaining Cobweb entries and producing weekly/monthly reports
  • Supporting client-specific reports (e.g., Ingram reports)

Compliance & Workplace Culture

  • Ensuring adherence to WHS, EEO, Anti-Discrimination, and Fair Work Australia policies
  • Upholding confidentiality, professionalism, and company Code of Conduct
  • Promoting Trojan's values: Be Real, Determined, and People-Focused
What You'll Bring:
  • At least 2 years of experience in payroll and/or rostering roles (preferably supporting AU-based operations)
  • Strong attention to detail and accuracy in timesheet and payroll validation
  • Ability to work under pressure and meet strict deadlines
  • Knowledge of payroll systems and rostering platforms (e.g., UKG, Cobweb)
  • Proficiency in Microsoft Excel and Office Suite
  • Excellent communication skills, integrity, and ability to work independently and as part of a team
  • Vocational training or recruitment industry experience (preferred)
What Success Looks Like:
  • 100% on-time and accurate payroll and invoicing delivery
  • High shift coverage and schedule adherence rates
  • Minimal payroll discrepancies and prompt resolution of tickets
  • Timely and complete reports and Cobweb updates
  • Positive feedback from clients, internal stakeholders, and employees
Our Core Values:
  • Collaboration – Brilliant jerks can be brilliant elsewhere
  • Impact – Do, get it done, create impact
  • Passion – Be positive, bring passion and energy
  • Transparency – A transparent team can help each other
What Are You Waiting For?

Join the A-Team and experience the A-Life

Join the A-Team and experience the A-Life

  • Payroll Officer

    1 week ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱60,000 - ₱80,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldAcquire BPO is an award-winning business process outsourcing provider to some of the world's largest brands. We operate...

  • Payroll Officer

    7 days ago

    Pasig, National Capital Region, Philippines 1000 Degrees- APERO Full time ₱480,000 - ₱720,000 per year

    Job descriptionEnsuring the accurate and timely processing of the monthly end-to-end payroll functionAdministering and calculating employee benefits, leave entitlements, commissions, or incentives, including statutory awards, group benefits, and termination paymentsProcess payroll, including verifying timesheets, calculating employee benefits, and ensuring...

  • Payroll Officer

    5 days ago

    Pasig, National Capital Region, Philippines Cybalink Solutions Full time ₱600,000 - ₱1,200,000 per year

    Why You'll Love Working With UsCompetitive Salary & Annual Bonuses – Your hard work deserves great rewards.Comprehensive HMO – Full coverage for you plus 1 FREE dependent.Generous Meal Allowance – Stay fueled and focused every day.30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.Growth & Engagement – Ongoing...

  • Payroll Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines GeBBS Healthcare Solutions Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.At least 2-3 year(s) of working experience in the related field is required for this position.High degree of professionalism.Ability to deal sensitively with confidential materialStrong interpersonal (verbal and written) communication...

  • Payroll & Administration Officer - Onsite

    4 weeks ago

    Pasig, National Capital Region, Philippines Twoconnect Full time

    OverviewWe are seeking a detail-oriented Payroll & Administration Officer to support our client's construction business. This role is responsible for payroll processing, supplier onboarding, compliance management, and general HR administration. The successful candidate will have strong attention to detail, experience with Employment Hero, KeyPay, and...

  • Payroll Supervisor

    1 week ago

    Pasig, National Capital Region, Philippines TAPA KING INC Full time ₱900,000 - ₱1,200,000 per year

    About the role As a Payroll Supervisor at TAPA KING INC', you will play a crucial role in ensuring accurate and timely payroll processing for our dynamic organisation. This full-time position is based in Pasig City, Metro Manila, and will see you oversee the payroll team while driving process improvements and compliance.What you'll be doingSupervise and...

  • Payroll Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines KMC Solutions Full time ₱800,000 - ₱1,200,000 per year

    Responsible for end-to-end payroll processing and onboarding support for Australian and PH employees. This includes interpreting recruitment data, managing onboarding documentation, processing terminations, monitoring payroll accuracy, preparing fortnightly pays, and maintaining compliance with audit and reporting standards. Collaborates with HR,...

  • Payroll Administrator

    2 weeks ago

    Pasig, National Capital Region, Philippines ResultsCX Full time $40,000 - $60,000 per year

    Our Payroll Administrator manages periodic payroll processing to ensure timely and accurate employee payment on designated payroll periods.In This Role You WillPrepare a variety of payroll-related documents (e.g. time sheets, payroll register, vouchers, memos, etc.) for the purpose of documenting activities and issues, meeting compliance requirements, and...

  • Senior Payroll Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines SPS Training & Consultancy Services Inc. Full time ₱104,000 - ₱130,878 per year

    Key ResponsibilitiesEnd-to-end payroll management — validating timesheets, computing salaries, allowances, deductions, and ensuring timely disbursement.Prepare payroll journal entries, reconcile payroll accounts, generate summaries, and support audits.Provide labor cost breakdowns for billing, align expenses with forecasts, and reconcile payroll...

  • Payroll and HR Administrator

    2 weeks ago

    Pasig, National Capital Region, Philippines OutForce Inc. Full time ₱40,000 - ₱60,000 per year

    About the job Payroll and HR AdministratorBitcoin Depot is seeking a Payroll and Human Resource Administrator who will be responsible for providing critical support for the company's payroll operations and administering key HR functions. This remote role is crucial for ensuring the smooth and timely processing of payroll, providing administrative support for...