Scheduling Coordinator

1 day ago

Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱25,000 - ₱50,000 per year

We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world

Acquire BPO is an award-winning business process outsourcing provider to some of the world's largest brands. We operate contact centers and back-office services from offshore, nearshore, and onshore locations, servicing clients globally from Australia, the Dominican Republic, the Philippines, and the United States . Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources.

Our employee value proposition— "Come for a career, stay for the fun" —reflects our commitment to a vibrant, inclusive, and engaging work environment.

Why Join the A-Team?
  • Dayshift schedule – enjoy work-life balance
  • HMO coverage for you and your family
  • Yearly Kick-Off Parties with major giveaways
  • Be recognized through our 'Value Awards'
  • Internal promotions and career growth opportunities
  • Access to 2,700+ leadership courses
  • Work with the best, and do meaningful work
A Glimpse into Your New Role

As a Scheduling Coordinator , you'll manage and optimize workforce schedules across various clients to ensure coverage aligns with business and client demands. This role plays a key part in daily operations by maintaining rosters, coordinating shift assignments, and responding to changes in staffing needs with efficiency and professionalism.

Key Responsibilities
  • Coordinate and manage staff rosters across multiple client accounts
  • Allocate qualified personnel to open shifts based on skill, availability, and client requirements
  • Communicate regularly with clients regarding schedule changes, staffing needs, and urgent requests
  • Respond promptly to last-minute adjustments such as cancellations, no-shows, or emergency fill-ins
  • Maintain accurate records using scheduling software and workforce management systems
  • Collaborate with recruitment and operations teams to ensure workforce supply meets demand
  • Build strong relationships with both clients and rostered staff to ensure service satisfaction
  • Generate and submit reports on fulfillment rates, scheduling activities, and client feedback
What You'll Bring
  • Experience in workforce planning or scheduling coordination
  • Proficiency in scheduling or HRIS systems — experience with Kronos preferred
  • Exposure to additional tools like Deputy, Rosterfy, or SAP is an advantage
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills
  • Ability to stay calm under pressure and adapt to changing business needs
  • High attention to detail and accuracy
Preferred Qualifications
  • Certificate or diploma in Business Administration, Human Resources , or related fields
  • Experience in multi-site or large-scale rostering environments
  • Familiarity with staffing metrics, scheduling analytics, or service level monitoring
What Success Looks Like
  • On-time and accurate scheduling of all required shifts
  • High client satisfaction and low unfilled shift rates
  • Efficient coordination and proactive communication with stakeholders
  • Scalable workforce coverage planning aligned to future business needs
Our Core Values
  • Collaboration – Brilliant jerks can be brilliant elsewhere
  • Impact – Do, get it done, create impact
  • Passion – Be positive, bring passion and energy
  • Transparency – A transparent team can help each other
What Are You Waiting For?

Join the A-Team and experience the A-Life.

Join the A-Team and experience the A-Life

  • Scheduling Coordinator

    1 day ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱200,000 - ₱250,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldScheduling CoordinatorA SNAPSHOT OF YOUR ROLEAs the Scheduling Coordinator within the Multichannel Traffic Team, you will...

  • ABA Scheduling Coordinator

    1 day ago

    Pasig, National Capital Region, Philippines KDCI Full time ₱250,000 - ₱450,000 per year

    Job SummaryKDCI Outsourcing is seeking a detail-oriented and highly organized ABA Scheduling Coordinator to ensure the smooth and effective management of client and Behavior Technician/RBT schedules. This role involves coordinating directly with ABA Program Supervisors, optimizing provider hours, and ensuring full utilization of client authorizations. The...

  • Schedules Coordinator

    1 day ago

    Pasig, National Capital Region, Philippines Acquire Intelligence Full time ₱600,000 - ₱1,200,000 per year

    We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the worldGeneral FunctionsPreparation of daily channel transmission logs to final download for Playout Presentation.Duties may...

  • Physician Scheduler

    7 days ago

    Pasig, National Capital Region, Philippines Med-Metrix Full time ₱40,000 - ₱60,000 per year

    Job PurposeThis position will be responsible for the coordination of a variety of operational support services. Duties include providing support to our Physician Advisors, clients, and management team as well as assisting in daily office needs and general administrative activities effectively and efficiently.Duties And ResponsibilitiesMonitor dashboard and...

  • Scheduling Analyst

    3 days ago

    Pasig, National Capital Region, Philippines Transcom Worldwide (Philippines), Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    Transcom is looking for talented individuals like you to join our awesome team Be the next Scheduling Analyst  for our Transcom Pasig site.Join our Transcom Family as a Scheduling AnalystThe Scheduling Analyst will be responsible in maintaining optimized and accurate schedules as well as system and roster maintenance. They will support and create short...

  • Project Planner/Scheduler

    7 days ago

    Pasig, National Capital Region, Philippines Pares Retiro Full time ₱216,000 - ₱264,000 per year

    A Project Planner is responsible for developing, maintaining, and optimizing the schedule and resource plan for a project. They ensure that all tasks are sequenced logically, deadlines are realistic, and resources are allocated efficiently to meet project goals.Vocational Diploma/Short Course Certificate, College Undergraduate, Bachelor's Degree/ College...

  • project controller/scheduler

    3 days ago

    Pasig, National Capital Region, Philippines ZACHRY PHILIPPINES, INC. Full time ₱1,500,000 - ₱3,000,000 per year

    Will play a crucial role in the business development and bidding process by creating robust, defensible, and compelling project schedules for inclusion in client proposals.Will translate the technical scope of work into a logical and clear project execution timeline, demonstrating the company's capability to deliver the project on time and within proposed...

  • Transport Shift Scheduler

    7 days ago

    Pasig, National Capital Region, Philippines Petrofreight Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    QUALIFICATIONS:Candidate must possess at least a Bachelor's/College Degree in Business/Engineering or other related courses.Fresh Graduates are encourage to apply.Good communication and negotiation skillsMust be assertive and excellent team playerFamiliarization of the local geography is an advantageSalesforce and SAP knowledge are advantagesMust be willing...

  • Senio Planner/Scheduler

    2 weeks ago

    Pasig, National Capital Region, Philippines Cybalink Solutions Full time ₱1,020,000 - ₱1,200,000 per year

    Why You'll Love Working With UsCompetitive Salary & Annual Bonuses – Your hard work deserves great rewards.Comprehensive HMO – Full coverage for you plus 1 FREE dependent.Generous Meal Allowance – Stay fueled and focused every day.30 Days Paid Leave – Wellness, vacation, and sick leave, with conversion options.Growth & Engagement – Ongoing...

  • Project Planning and Schedule Engineer

    3 days ago

    Pasig, National Capital Region, Philippines Chiyoda Philippines Corporation Full time ₱1,200,000 - ₱2,400,000 per year

    Qualifications:with PRC License and graduate of either BS Civil, Electrical, Chemical, and Mechanical Engineering.Minimum of 5 years of experience in Project Management, Planning, and Project Control.Experience in Front-End Engineering Design (FEED) and Engineering, Procurement, and Construction (EPC)work as Planning and Schedule Engineer.Proficient in MS...