Patient Experience

Job Description:Primary Roles Responsibilities:· Answer Incoming calls and also make outbound calls.· Ensure that right patient is identified before disclosing information· Listen to Customer queries and resolve and provide solutions, if unable to resolve, have the same escalated to the supervisors If Insurance query, respond appropriately, also obtain...

Requirements:Associate Graduate or college graduate of any course.Willing to work onsite in Eastwood City and willing to be assigned in the night shift.With experience healthcare account experience especially in patient scheduling.Good communication SkillsCurrently residing within Metro Manila, Rizal or BulacanOkay to start ASAPJob DescriptionAnswer incoming...

Patient NavigationAssist patients and families in understanding admission, consultation, diagnostic, treatment, and discharge processes.Guide patients to the appropriate departments, clinics, or service points.Coordinate with various hospital units to facilitate smooth patient flow and minimize wait times.Provide personalized navigation for VIP patients,...

We're expanding our Healthcare Team and looking for a passionate Patient Care Specialist for our Local Tagalog HMO Account. If you're a medical-allied graduate eager to provide compassionate care and excellent service, this role is for you.JOB QUALIFICATIONSMust be a graduate of a four-year medical-allied course (non-negotiable)Open to fresh graduates with...

The Patient Relations Officer shall ensure exceptional patient experience and advice is provided at all times along with support servicesfrom other Group/Department/Unit. Ensures thorough and timely response, follow through and feedback on patient concerns.Assists in planning and conducting patient needs assessment for changes in quality standards for...

Respond to and resolve patient inquiries and complaints promptly and effectively.Act as a liaison between patients and staff to ensure needs are met.Communicate clearly with patients, families, and staff to resolve issues.Implement strategies to improve patient satisfaction and experience.Develop and deliver customer service training for staff.Assist with...

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This is a remote position.Virtual Rockstar is seeking a compassionate and organized Patient Liaison to join our client's dedicated physical therapy team in New Hampshire. This remote role is essential for enhancing patient experience, ensuring smooth communication, and maintaining the efficiency of our practice.Our client's practice strives to be your...

The Jr. Patient Safety Officer contributes to identifying, collecting, and analyzing initial safety data for the hospital under the supervision of the Patient Safety Unit Manager. He/she collaborates with Sr. Patient Safety Officers on implementing and monitoring corrective actions. Responsibilities The Jr. Patient Safety Officer contributes to identifying,...

Job PurposeThe purpose of the prior authorization nurse is to provide timely review of authorization requests and ensure the requests meet national standards and contractual requirements. The prior authorization nurses will also promote the quality and cost effectiveness of patient care using clinical acumen. Additionally, the nurses will prepare...