Patient Relations Associate
7 days ago
Respond to and resolve patient inquiries and complaints promptly and effectively.
Act as a liaison between patients and staff to ensure needs are met.
Communicate clearly with patients, families, and staff to resolve issues.
Implement strategies to improve patient satisfaction and experience.
Develop and deliver customer service training for staff.
Assist with patient and visitor orientation.
Provide personalized support to VIP and endorsed patients, including appointment coordination and special requests.
Assist patients in navigating the healthcare system through resource connection and referrals.
Manage multiple tasks efficiently and prioritize effectively.
Maintain accurate records of all interactions and resolutions.
Stay current on hospital policies, procedures, and regulatory guidelines.
Collaborate with other departments to address patient concerns.
Participate in quality improvement initiatives.
Any tasks or responsibilities assigned to the role from time to time.
-Flexible hours, including weekends and evenings, may be required.
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Patient Relations Officer
3 days ago
Bonifacio Global, Metro Manila, Philippines 656d374f-8678-445f-b762-8f597716d959 Full time ₱200,000 - ₱250,000 per yearThe Patient Relations Officer shall ensure exceptional patient experience and advice is provided at all times along with support servicesfrom other Group/Department/Unit. Ensures thorough and timely response, follow through and feedback on patient concerns.Assists in planning and conducting patient needs assessment for changes in quality standards for...
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Patient Relations Specialist
1 day ago
Manila, National Capital Region, Philippines Amigas of Laguna Inc. Full time ₱300,000 - ₱600,000 per yearVitalCheck Diagnostic, Inc. is seeking a Patient Relations Specialist to ensure seamless communication between our laboratory, patients, and healthcare providers. This key role requires exceptional interpersonal skills and a dedication to providing outstanding customer service. The ideal candidate will manage patient inquiries, resolve concerns and...
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Call Center Agent
15 hours ago
E. Rodriguez, Philippines Sapient Global Services Full timeWe are urgently hiring for a Healthcare Specialist Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Manage healthcare-related inquiries, claims, and service requests with accuracy and compassion. • Provide information about healthcare services,...
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Patient Relations Specialists
3 days ago
Manila, National Capital Region, Philippines Amigas of Laguna Inc. Full time ₱228,000 per yearRequirements:Graduate of any Bachelor's Degree.Excellent communication skills both oral and written.Keen to details, organized, versatile, and can work under pressure with minimal supervision.Good organizational and management skills.Must be able to address and coordinate issues or complaints of patients and doctors.Excellent interpersonal skills.Maintains a...
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Quality & Audit Associate – Patient Safety
1 week ago
Manila, Philippines ProductLife Group Full timeQuality & Audit Associate – Patient Safety Join to apply for the Quality & Audit Associate – Patient Safety role at ProductLife Group Help shape quality and compliance in global patient safety. We’re looking for a detail-oriented professional to join our team as a Quality & Audit Associate – Patient Safety. In this role, you’ll support our clients...
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Patient Navigator
2 weeks ago
Fairview, Metro Manila, Philippines Healthway Hospital Fairview Inc. (FEU-NRMF Medical Center) Full time ₱250,000 - ₱750,000 per yearPatient NavigationAssist patients and families in understanding admission, consultation, diagnostic, treatment, and discharge processes.Guide patients to the appropriate departments, clinics, or service points.Coordinate with various hospital units to facilitate smooth patient flow and minimize wait times.Provide personalized navigation for VIP patients,...
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Radiographer(RRT/RXT) | PCC Hemady
7 days ago
E Rodriguez, Metro Manila, Philippines Maxicare Health Care Full time ₱100,000 - ₱120,000 per yearAs a Radiographer, you'll play a key role in providing accurate and timely diagnostic imaging using X-ray technology. You'll work closely with physicians and healthcare teams to ensure patient safety, comfort, and care throughout the imaging process. This is a vital position for those who want to grow their career in diagnostic imaging while making a real...
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X-Ray Technologist
1 day ago
E Rodriguez, Metro Manila, Philippines Maxicare Health Care Full time ₱100,000 - ₱120,000 per yearAs a vital member of Primary Care team, as an X-Ray Technologist, you'll play a key role in providing accurate and timely diagnostic imaging using X-ray technology. You'll work closely with physicians and healthcare teams to ensure patient safety, comfort, and care throughout the imaging process. This is a vital position for those who want to grow their...
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Eastwood, Metro Manila, Philippines CF Solutions Philippines Inc. Full time ₱240,000 - ₱480,000 per yearRequirements:Associate Graduate or college graduate of any course.Willing to work onsite in Eastwood City and willing to be assigned in the night shift.With experience healthcare account experience especially in patient scheduling.Good communication SkillsCurrently residing within Metro Manila, Rizal or BulacanOkay to start ASAPJob DescriptionAnswer incoming...
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Patient Account Representative
1 day ago
Eastwood, Metro Manila, Philippines MicroSourcing Full time ₱300,000 - ₱600,000 per yearDiscover your 100% YOU with MicroSourcingPosition Title: Patient Account Representative II (Spanish bilingual)Work set-up/shift: Onsite and NightshiftSite: 1880 Building, Eastwood, Libis, Quezon, CityWhy join MicroSourcing?You'll have:Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid...