
Patient Relations Associate
2 days ago
Respond to and resolve patient inquiries and complaints promptly and effectively.
Act as a liaison between patients and staff to ensure needs are met.
Communicate clearly with patients, families, and staff to resolve issues.
Implement strategies to improve patient satisfaction and experience.
Develop and deliver customer service training for staff.
Assist with patient and visitor orientation.
Provide personalized support to VIP and endorsed patients, including appointment coordination and special requests.
Assist patients in navigating the healthcare system through resource connection and referrals.
Manage multiple tasks efficiently and prioritize effectively.
Maintain accurate records of all interactions and resolutions.
Stay current on hospital policies, procedures, and regulatory guidelines.
Collaborate with other departments to address patient concerns.
Participate in quality improvement initiatives.
Any tasks or responsibilities assigned to the role from time to time.
-Flexible hours, including weekends and evenings, may be required.
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Patient Relations Officer
22 hours ago
, Metro Manila, Philippines Buscojobs Full timeJob Description MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics...
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HR Associate
4 days ago
E. Rodriguez, Philippines Delos Santos Medical Center Full time ₱216,000 - ₱252,000 per year· Acts as the main point of contact of the company's benefit plans (company-initiated and government-mandated) for employee inquiries and issues.· Managing government-mandated benefits such as SSS, PhilHealth, and Pag-IBIG contributions, loans, and claims.· Facilitating annual benefits enrollment and maintaining accurate employee records.· Addressing...
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Patient Navigator
1 week ago
Fairview, Metro Manila, Philippines Healthway Hospital Fairview Inc. (FEU-NRMF Medical Center) Full time ₱250,000 - ₱750,000 per yearPatient NavigationAssist patients and families in understanding admission, consultation, diagnostic, treatment, and discharge processes.Guide patients to the appropriate departments, clinics, or service points.Coordinate with various hospital units to facilitate smooth patient flow and minimize wait times.Provide personalized navigation for VIP patients,...
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Patient Relation Specialist
4 days ago
Manila, National Capital Region, Philippines Amigas of Laguna Inc. Full time ₱104,000 - ₱130,878 per yearExcellent customer service skills Excellent in written and oral communication skills Good organizational and management skills Must be able to address and coordinate issues/complaints of patients/doctors Excellent interpersonal skills Maintains a positive and professional demeanor Dedicated to work and committed to excellence Flexible and can work...
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Quality & Audit Associate – Patient Safety
4 days ago
Manila, National Capital Region, Philippines ProductLife Group Full time ₱400,000 - ₱1,200,000 per yearManila Hybrid (AU time zone, 9 AM–6 PM) Full-Time | 12-month contract (renewable)Help shape quality and compliance in global patient safety.We're looking for a detail-oriented professional to join our team as a Quality & Audit Associate – Patient Safety. In this role, you'll support our clients from the life sciences industry by ensuring quality...
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Hdsi: Patient Experience Supervisor
1 day ago
, Metro Manila, Philippines Buscojobs Full timeOverview Hdsi Patient Experience Supervisor jobs in Man... Posted 1 day ago Job Description The Patient Experience Supervisor oversees Williams Center and HealthFirst Clinic Branches Operations and Patient Experience to ensure the highest level of non-clinical and Clinical service delivery. Take charge and manage the efficiency of non-clinical service...
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Quality & Audit Associate – Patient Safety
2 weeks ago
Manila, National Capital Region, Philippines ProductLife Group Full timeAbout the RoleWe're looking for a detail-oriented professional to join our team as a Quality & Audit Associate – Patient Safety. In this role, you'll support our clients from the life sciences industry by ensuring quality standards are met across pharmacovigilance, medical information, and compliance activities. You'll work closely with both internal teams...
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Quality & Audit Associate – Patient Safety
2 weeks ago
Manila, Philippines ProductLife Group Full timeAbout the Role We’re looking for a detail-oriented professional to join our team as a Quality & Audit Associate – Patient Safety. In this role, you’ll support our clients from the life sciences industry by ensuring quality standards are met across pharmacovigilance, medical information, and compliance activities. You’ll work closely with both...
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Associate Physician
1 day ago
, Metro Manila, Philippines Buscojobs Full timeAssociate Physician – Philippines Posted 1 day ago Job Description Associate Physician will be in charge of providing recommended/requested non-surgical procedures to patients following the standard procedures and protocols with responsibilities as: Offering skin consultations. Evaluating patient skin conditions. Utilizing patient medical history as part...
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Client Relations Associate
23 hours ago
, Metro Manila, Philippines Buscojobs Full timeClient Relations Associate jobs in Manila Posted 1 day ago Job Description As a Client-Based Client Relations Associate, you will be responsible for effectively gathering and validating information on certain subjects, while ensuring that the data about the subject has gone through the proper processes and that all data acquired and reports generated are...