Account Receivable Officer

Job DescriptionPRIMARY RESPONSIBILITIES:Ensure the accuracy of all charge and credits to the various accounts and that they are properly entered on a timely basis. Compute accurately all travel agent commissions payable and enter them on amity basis. Ensure that accounts, statements and follow-up letters are mailed on a timely basis.

Ensure that the necessary information in regard to overdue accounts is supplied to the proper persons for follow-up. Control by recording, posting and balancing of all advance deposits. Respond to guests' queries and account disputes.

Ensure that the proper amount of travel agent' commissions is paid, and paid only to authorized travel agents. Balance all subsidiary accounts receivable ledgers to the appropriate control accounts, monthly and prepare "AGED" trial balances of all accounts receivable ledgers. Prepare all necessary reports in regard to accounts receivable (e.g. quarterly accounts receivable report).

Perform other duties as may be assigned. Administrative Responsibilities:Perform duties or tasks at the best of his/her ability. Report any unusual incidents, guest complaints, lost and found, breakage and losses to the supervisor.

Attend briefing or meeting as requested. Attend all training requested by the hotel. Be responsible for cost saving on guest supplies, food supplies, electricity, water, etc.

Follow company's rules and regulation. Technical Responsibilities:Report to work in prescribed uniform and well-groomed. Report to the supervisor at the start of the shift to receive necessary instructions.

Perform duties responsively and professionally according to standards and requirements. Be knowledgeable of all work related items such as guest supplies, consumable items to be served to guests, promotional materials, forms and procedures correctly and skillfully. Equip him/herself with necessary working tools and equipment such as pen, computer, photocopiers, and others.

Greet guests and colleagues politely. Listen to guests (external & internal) carefully and attentively in order to perform duty effectively. Practice job tasks as well as develop him/herself for new ideas and techniques at all times.

Confirm satisfaction with guests, and inform supervisor or manager immediately in case of guest complaint. Commercial Responsibilities:Communicate effectively with guest, clients, business partners and staff. Be a good sales person to promote hotel's image and businesses.

Participate in community projects or activities in order to promote the hotel's image and cooperation to improve community relationship. Human Resources Responsibilities:Establish and maintain good relations with other staff within and between other departments; provide assistance to co-staff within and amongst other departments in performing tasks to foster teamwork and success of the hotel. RELATIONSHIP:Report to unit manager or department heads if necessary.

Communicate to guests in delivering product and service. Relate to co-staff in service and supporting departments in performance of work and service to guests. Relate to employees of other departments for special functions and activities of the hotel.

Others:Continuous learning through own IDP.Any other duties as may be assigned by the superior. Accountabilities:Represent Dusit's brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

Company's Culture:Communicate and fully embrace the Company's culture (our Vision, our Mission and our Values), lead by example and cascade to all your subordinates. – "Proud to belong and to contribute". CONFIDENTIALITY:Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic.

Adhere to Dusit Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company. JOB REQUIREMENT:Minimum education of high Vocational diploma in Accounting.

Minimum of 1 year in accounting experience. Have good communication skills in written and spoken English. Have an analytical mind and be proactive.

Possess professional disposition with good communication and interpersonal skills.