
Account Receivable Specialist
6 days ago
The Payment Collector is responsible for accurately collecting payments from patients and insurance companies, reconciling accounts, and managing the accounts receivable process. This role ensures that all payments are correctly applied, unpaid balances are followed up, and billing discrepancies are resolved promptly.
Key Responsibilities:
- Collect payments received from insurance companies, patients, and other sources into the billing system, ensuring all payments are recorded in a timely and efficient manner.
- Reconcile collected payments against Explanation of Benefits (EOBs), remittance advice, and patient accounts, ensuring accuracy and identifying any discrepancies.
- Monitor accounts receivable balances, follow up on unpaid or underpaid claims, and initiate collection efforts for overdue accounts.
- Identify and resolve payment discrepancies, claim denials, and underpayments by working with insurance companies and other relevant parties.
- Generate and review aging reports and accounts receivable summaries to provide regular updates to management on the status of outstanding accounts.
- Communicate with patients regarding their account balances, resolve billing issues, and provide assistance in setting up payment plans, if necessary.
- Collaborate with the insurance verification team to ensure correct patient eligibility and benefits information is obtained for accurate billing.
- Ensure all payment collection and accounts receivable practices are compliant with HIPAA and other regulatory standards.
Maintain accurate records of payment collection, reconciliations, and accounts receivable activities for audits and reviews.
Qualifications:
- High School Diploma or equivalent required; additional training in medical billing or accounting preferred.
- 1-3 years of experience in payment collection and/or accounts receivable management in a healthcare setting.
- Familiarity with medical billing software, accounts receivable procedures, insurance billing practices, and HIPAA compliance.
Working Conditions:
- Office-based role with a focus on administrative and financial tasks.
- Regular interaction with patients, insurance companies, and the billing team.
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