Hotel Sales and Marketing Supervisor

3 days ago

Libis Metro Manila, Philippines Private Advertiser Full time

We are looking for a Hotel Sales and Marketing Supervisor to execute strategies in driving revenue growth, attract target guests, and enhance brand visibility. This role involves assisting in sales activities, digital marketing efforts, and guest feedback management, ensuring seamless communication between departments to optimize hotel operations and customer satisfaction.

Key Responsibilities:

Sales Responsibilities

  • Assist in the development and execution of sales strategies to increase bookings and revenue.
  • Support the establishment of partnerships with travel agencies, corporate clients, and online travel agencies (OTAs).
  • Conduct follow-ups on sales leads, inquiries, and potential clients.
  • Help organize and participate in sales calls, site inspections, and promotional events.
  • Assist in negotiating contracts, pricing, and commission structures.
  • Monitor sales performance and provide reports to the Sales and Marketing Manager.

Marketing Responsibilities

  • Support digital marketing campaigns, including social media management, email marketing, and website updates.
  • Assist in developing promotional materials such as brochures, videos, and advertisements.
  • Help manage the hotel's online presence on OTAs, review sites, and social media platforms.
  • Participate in trade shows, travel fairs, and networking events to promote the hotel.

Guest Feedback & Market Insights Responsibilities

  • Collect and assist in analyzing guest feedback from online reviews, surveys, and social media.
  • Collaborate with front desk and reservations teams to address guest concerns and improve service quality.
  • Prepare reports on guest satisfaction trends and share with the management team.
  • Respond professionally to online reviews and guest inquiries.

Qualifications & Skills:

  • Bachelor's degree in Marketing, Business, Hospitality, or a related field preferred.
  • Minimum 1-3 years of experience in hotel sales, marketing, or a related field.
  • Familiarity with OTA platforms , Agoda, Expedia, etc.).
  • Strong communication and customer service skills.
  • Basic knowledge of digital marketing strategies.
  • Ability to work in a fast-paced environment and handle multiple tasks effectively.

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