Administration Assistant

Administration Assistant

Location: Clark

Shift: 7:00 AM - 4:00 PM Monday - Friday

Arrangement: Onsite, Fulltime

Unlock your potential
At TOA Global, we have a deep commitment to empowering individuals to excel in their enterprises, careers, and communities. Our global footprint stretches across Australia, New Zealand, North America, Philippines, South Africa, and South America, supporting our global clients in the accounting industry.

About this role. . .

The administrator provides administrative and clerical support to external clients and internal colleagues, such as the accountants and partners. You are responsible for maintaining and organising documents and workflows. You are also accountable to answer inquiries and requests as deemed proper and necessary.

Top 5 daily tasks the person will perform in the role

• Answering phone calls and connecting calls to the proper department
• Compile and manage client documents for e-signing through Annature. These will be mainly tax returns and financial statements :

* Manage the ASIC lodgement program through NowInfinity

* Manage inbound and outbound ATO correspondence via ATO SmartDocs

* Manage ATO lodgements through Xero Practice Manager

Duties and responsibilities:

* training will be provided for these tasks

* Providing office support

* Keeping our document manager well-organised and other databases up to date

* Interacting with clients and colleagues on the phone or by email

* Manage the invoicing function through Xero Practice Manager and Xero Blue

* Onboarding clients across the app-stack

* Data entry as required when onboarding new clients

* Preparing documents, such as letters, etc.

* Manage/triage partners' emails

* Manage client document e-signing (tax, financials, ASIC)

* Giving feedback on office efficiency and suggesting possible improvements

* Other ad hoc administrative tasks as required

Qualifications:

* Written English communication skills

* Ability to work to deadlines

* Proactive, self-motivated & organised

* 3+ years' experience in a similar role

Personal attributes:

* Communicates proactively

* High attention to detail / Organised

* Fast learner

* Driven

About us. . .

We have been around for more than thirty years and many of our customers have been with us for just as long. Service levels are something we pride ourselves on and continue to be a differentiating factor of the firm.

We are a 100% cloud-based firm. As a result, major perks include being a paperless office, and continued investment in tech. This means you will get exposure to our best-in-breed apps.

What's in it for you?

• A competitive salary
• Health Insurance, and Life Insurance coverage
• 21 annual paid leaves
• Annual increase (Annual Performance Review)
• Tenure Recognition Program
• Access to certifications and courses from Ab2 Institute of Accounting
• 20+ options of free coffee and chocolate drinks
• Billiards, table tennis, or foosball in our breakout room
• Work-life balance and logging off on time for you to enjoy more personal time.
• A genuinely diverse, caring, supportive and high achieving team environment.
• Ongoing training, development and career progression opportunities
• Free & conveniently located onsite parking.

We live by our
VALUES
to cultivate and foster growth and innovation.

BE AWESOME:
Exceptional individuals create collective genius. We celebrate success, reward outstanding performance, and make work fun by fostering a supportive and inspiring environment.

KEEP IT REAL:
We value honesty, accountability, and open communication. We own our actions, prioritize compassion, empathy, and understanding, and foster meaningful conversations.

BRING THE WOW:
We strive for excellence in everything we do. Going the extra mile is our standard, as we are committed to delivering outstanding results.

DREAM BIG:
We embrace a culture of continuous learning, exploration, and improvement. With ambitious goals, we constantly seek knowledge and self-improvement.

Join TOA Global and experience the difference

We passionately embrace diversity and inclusion in all aspects of our organization. We believe by fostering an environment that values and celebrates individuals from diverse backgrounds, we unlock innovation, drive creativity, and amplify our ability to serve our customers and communities with excellence.