Customer Service

SUMMARY: Customer Service Representative is responsible for managing customer queries and complaints via our company hotline, social media, and email channels. CSR also processes modifications on the route or parcels and escalate complaints across a number of communication channels and through data analysis, push relevant departments to make improvements,...

Main Duties and Responsibilities: - Effectively manage large amounts of incoming calls - Attend to customer’s inquiries through Live Chat Portal and Support Inbox - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships of trust through open and interactive communication - Provide accurate, valid, and...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Handle customer inquiries, provide solutions, and resolve issues across various channels. • Offer...

Key Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical...

Job Description: Respond to inbound and outbound calls, emails, and chats from patients, members, or providers. Provide accurate information about healthcare plans, coverage, claims, billing, authorizations, and medical services. Handle escalations and resolve customer concerns with empathy, accuracy, and professionalism. Qualifications: College...

Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant. Position: Junior Customer Service Representative Industry: IT Company Location: Ortigas, Pasig City Salary: Php18,000 – Php20,000 Schedule: Graveyard Schedule Work Set up: Work on site Benefits: ✨ Government mandated...

Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming customer calls and inquiries • Provide information and assistance to customers •...

We are looking for a Customer Service Representative who can deliver excellent service, handle customer inquiries, and provide efficient solutions with professionalism and empathy. If you’re someone with strong communication skills and a passion for helping people, this role is perfect for you!

Job Title: Mandarin-Speaking Bilingual Customer Expert Location: Rockwell, Ortigas Work Setup & Schedule: Onsite | Shifting Schedule Salary Package: 75,000.00 Job Description We are seeking Mandarin-speaking Customer Experts (open to both native and non-native speakers) who are passionate about delivering excellent customer service. The successful candidate...

A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and marketing, and using this information to establish growth targets and choose key...