
Quality Compliance Analyst
2 weeks ago
Education & License Requirements:
- Must have a Bachelor of Science Degree in Nursing from an accredited institution in the Philippines.
- Must possess and maintain an active Philippine Registered Nurse license, free from any restrictions, including, but not limited to, any sanctions, revocations, or suspensions, and comply with continuing education requirements to maintain this license.
Work Experience Requirements:
- Must have a minimum of at least one (1) to two (2) years active experience in a clinical or medical setting where a valid and unencumbered Philippine nursing license is required to function.
- With at least one (1) to two (2) years of Business Process Outsourcing (BPO) experience in a contact center or group insurance account (eg. Disability Insurance, Healthcare) would be a plus.
- With at least one (1) to two (2) years of quality / process excellence experience would be a plus.
Responsibilities:
- Monitor transactions as per process guidelines.
- Provide event-based and frequency-based feedback.
- Assist the operations and process training teams in identifying training needs for the agents and process level issues that can help improve performance.
- Participate in team huddles and provide a brief on quality performance in the process.
- Lead calibration exercises with participation from the operations and process training team to ensure process workflows are followed consistently
- Brief new staff joining the process and explain how the quality function operates in the process.
- Coordinate all process improvement initiatives
-
Quality Assurance Analyst
3 weeks ago
Pasay, National Capital Region, Philippines Access Healthcare Full timeQuality Assurance Analyst | AR Claims | Healthcare BPOWe are looking for an Accounts Receivable Quality Analyst to be part of our growing team. As a Quality Analyst you will ensure the accuracy and compliance of AR processes in a fast-paced healthcare BPO environment. The ideal candidate should have a strong understanding of U.S. healthcare RCM, AR...
-
Compliance Analyst
4 days ago
Pasay, Philippines CompIQ Solutions, LLC Full timeCompIQ Solutions is a software and full-service provider focusing on the property and casualty medical bill review market. We provide an end-to-end solution for our clients leveraging our proprietary technology and software platforms in the delivery of our solutions and services. We focus our efforts on our three key stakeholders, in this order: 1) Clients;...
-
Quality Analyst for Healthcare BPO
7 days ago
Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱900,000 - ₱1,200,000 per yearAccess Healthcare is looking for dedicated and detail-oriented Quality Analysts to join our Healthcare team. The ideal candidate will have 1 to 3 years of experience auditing calls for healthcare accounts, ensuring adherence to quality standards, compliance requirements, and customer satisfaction metrics (CSAT).Key Responsibilities:Conduct regular audits...
-
Quality Analyst
2 weeks ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...
-
Quality Assurance Analyst
2 weeks ago
Pasay, National Capital Region, Philippines Outsourcellent Inc Full time ₱480,000 per yearPure ONSITE JOBNo work from home set-up or HybridShould have an experience as Quality Analyst from previous Job in a BPO Setupat least 2 yrs or more as Quality Analyst RoleGood Listening, Written and Verbal Communication SkillsKeen on detailsCan start AsapJob Types: Full-time, PermanentPay: Php40,000.00 per monthBenefits:Company eventsHealth insurancePaid...
-
Quality Analyst Team Lead
2 weeks ago
Pasay, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱30,000 - ₱440,000 per yearWith more than 3 years of experience as a QA.With 2 years experience as a QA LeadExperience handling group of Quality Analysts.\Experience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Php30, Php44,000.00 per monthExperience:Overall BPO: 5 years (Required)Quality Analyst: 3 years...
-
Quality & Compliance Sr Anlyst
1 day ago
Pasay, National Capital Region, Philippines CBRE Full time ₱1,200,000 - ₱2,400,000 per yearQuality & Compliance Sr AnlystJob ID238985Posted22-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Pasay - National Capital Region - PhilippinesRESPONSIBILITIES The purpose of this position is to lead the CBRE Quality Representatives staff on low to medium scoped client accounts. This role will oversee the...
-
Software Quality Analyst
1 day ago
Pasay, National Capital Region, Philippines MicroSourcing Full time ₱1,200,000 - ₱2,400,000 per yearDiscover your 100% YOU with MicroSourcingPosition: Software Quality Analyst (1 year contract)Location: Two Ecom, MOA PasayWork setup & shift: Hybrid, DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...
-
Tax Compliance Specialist
1 week ago
Pasay, National Capital Region, Philippines beBeeAccuracy Full time ₱908,173 - ₱1,091,939Job OverviewOur organization seeks a dedicated professional to assume the role of Payroll Tax Analyst. As a key member of our team, this individual will provide tax support to clients in various aspects including tax compliance, accurate submission of payroll taxes, W2/YE balancing, and effective communication.Key Responsibilities:Respond to and resolve...
-
Compliance Analyst I
5 days ago
Pasay, National Capital Region, Philippines VESTAS SHARED SERVICE AS Full time ₱250,000 - ₱750,000 per yearThis position is placed in the Compliance & Operational Control department, which is part of Vestas Shared Services A/S - ROHQ under the CFO organization. This position will report to the Head of Compliance in SSC based in Manila.The department identifies and mitigates risks to financial reporting. The team's objectives are to have internal processes and...