Quality Analyst

Pure ONSITE JOBNo work from home set-up or HybridShould have an experience as Quality Analyst from previous Job in a BPO Setupat least 2 yrs or more as Quality Analyst RoleGood Listening, Written and Verbal Communication SkillsKeen on detailsCan start AsapJob Types: Full-time, PermanentPay: Php40,000.00 per monthBenefits:Company eventsHealth insurancePaid...

With more than 3 years of experience as a QA.With 2 years experience as a QA LeadExperience handling group of Quality Analysts.\Experience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Php30, Php44,000.00 per monthExperience:Overall BPO: 5 years (Required)Quality Analyst: 3 years...

About the role We are seeking a skilled Quality Analyst to join our dynamic team at access healthcare in Pasay City, Metro Manila. In this full-time position, you will play a crucial role in ensuring the highest standards of quality and compliance within our healthcare operations.What you'll be doingDeveloping and implementing quality assurance processes...

About the role As a Quality Analyst in our healthcare Business Process Outsourcing (BPO) division, you will play a vital role in ensuring the consistently high quality of our customer service operations. Reporting to the Quality Assurance Manager, you will be based in our modern office in Pasay City, Metro Manila. This full-time position offers excellent...

We are currently looking for Quality Analyst to be part of our growing AR Team As a Quality analyst you'll play a vital role in ensuring the delivery of high quality customer service and the accurate processing of account receivables for our healthcare clients.What you'll be doingMonitoring and evaluating the quality of customer service interactions to...

We are currently looking for Registered Nurse Quality Analyst to be part of our ClinicalteamThe Quality Analyst will be responsible for monitoring and evaluating the quality ofcustomer service interactions, identifying areas for improvement, and ensuringcompliance with policies and procedures. The successful candidate must be a RegisteredNurse with...

With more than 3 years of experience in BPOWith 2 years experience as a QAExperience in scrubbing and doing RCA With Coaching experience. Must have handled blended accountJob Type: Full-timePay: Up to Php33,000.00 per monthExperience:Overall BPO: 3 years (Required)Quality Analyst: 1 year (Required)scrubbing and doing RCA: 1 year (Required)billing, tech...

Discover your 100% YOU with MicroSourcingPosition: Software Quality Analyst (1 year contract)Location: Two Ecom, MOA PasayWork setup & shift: Hybrid, DayshiftWhy join MicroSourcing?You'll HaveCompetitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life...

Access Healthcare is looking for dedicated and detail-oriented Quality Analyststo join our Healthcare team.Key Responsibilities:Conduct regular audits of inbound and outbound calls for healthcare accounts to evaluate compliance, quality, and customer satisfaction.Identify areas of improvement and provide actionable feedback to agents and supervisors to...

Responsibilities:Evaluate a required number of interactions (phone, chat, and/or e-mail) per week for all agentsAccurately evaluate teammate behaviors using the company's C.O.R.E. practice to successfully identify impacting strengths and opportunitiesConsistently and accurately communicate client opportunities to stakeholdersActively participate in...