Customer Success Manager
4 weeks ago
Customer Success Manager Remote position. About the Role We’re looking for a Customer Success Manager who thrives on building strong client relationships and ensuring seamless staffing delivery. In this role, you’ll be the main point of contact for our clients — ensuring that every placement, onboarding, and engagement runs smoothly from start to finish. Key Responsibilities Lead client onboarding ensuring new clients have a seamless start, from contract handover to first placement. Provide proactive account management and ongoing support, maintaining regular communication with active clients. Collaborate with recruitment and operations teams to ensure high‑quality staffing delivery and service consistency. Monitor client satisfaction and gather feedback or testimonials to highlight success stories. Identify upselling or cross‑selling opportunities within active accounts. Reconnect with previous clients to explore new staffing opportunities and rebuild relationships. Track key account metrics (e.g., retention, fill rates, satisfaction scores) and provide reports to management. Act as a client advocate internally, ensuring their needs are represented and met. Requirements Bachelor’s degree in Business, Human Resources, Communications, or a related field. 3+ years of experience in Sales, Customer Success, Account Management, or Client Services, ideally in the staffing or recruitment industry. Excellent communication, problem‑solving, and relationship management skills. Strong organizational abilities with experience managing multiple client accounts. Familiarity with CRM or ATS tools (e.g., Bullhorn, Zoho Recruit, Salesforce) is an advantage. #J-18808-Ljbffr
-
Customer Success Manager
3 weeks ago
Baguio, Philippines Monetate Full timeOverview As a Customer Success Manager at Monetate, you’ll drive customer retention, loyalty, and satisfaction by delivering exceptional value through our solutions. You’ll manage multiple accounts, act as a trusted advisor, and collaborate cross-functionally with sales, services, and support teams to ensure customers maximize the platform’s impact....
-
Customer Success Manager
4 weeks ago
Baguio, Philippines Huzzle Full timeAbout Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into...
-
Customer Success Manager
2 weeks ago
Baguio, Philippines Red Piranha Limited Full timePH Remote position (candidate must be based in the Philippines) Employment type: 2-year contract (option to renew) Hours: Monday – Friday, 40 hours per week Employee share option program About the role We are looking for an organised, efficient and motivated Customer Success Manager with exception problem solving, multi-tasking and project management...
-
Customer Success Associate
2 days ago
Baguio City, Philippines Anytime Fitness Full timePosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Customer Success Associate
12 hours ago
Baguio City, Cordillera, Philippines Anytime Fitness Full time ₱250,000 - ₱400,000 per yearPosition: Customer Success Associate Company Overview: Anytime Fitness is the world's largest and fastest-growing 24-hour fitness franchise, with over 4,000 gyms in over 30 countries. Our mission is to help people achieve their fitness goals in a welcoming and supportive environment. We strive to provide our members with convenient, affordable, and...
-
Sales and Success Manager
2 weeks ago
Baguio, Philippines Hip eCommerce Full timeAbout Hip eCommerce We’re passionate collectors building the world’s most efficient, specialized collectible communities—unifying buyers, sellers, and fans in one seamless ecosystem. Our vision is to know where every collectible is, who owns it, who wants it, and to use technology to bring them together. Today, we operate three flagship...
-
Customer Support Specialist
4 days ago
Baguio, Philippines Zappy Full timeCustomer Support Specialist (Philippines) Location: Remote (with flexibility for overlapping U.S. business hours) About the Role Zappy BPO is looking for an empathetic, detail‑oriented Support Specialist to join our growing customer experience team supporting one of our key technology clients. You’ll be the first line of defense for customers; helping...
-
Customer Support Specialist
4 weeks ago
Baguio, Philippines Magic Full timeDepartment: Support & Leadership Location: Philippines Compensation: $5.00 / hour Description About the Opportunity Our client is a leading property management SaaS platform that empowers short-term rental hosts, co-hosts, and property managers to automate their operations across major booking channels like Airbnb, VRBO, and Booking.com. They provide an...
-
Customer Service Representative
2 days ago
Baguio City, Cordillera, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per yearJoin our team as a Customer Service Representative (Financial Account) and be part of a dynamic and growing company that is revolutionising the financial services industry. In this full-time position based in Baguio City, Benguet, you will play a crucial role in providing exceptional customer service to our clients, handling a variety of financial inquiries...
-
Finance Manager
3 weeks ago
Baguio, Philippines Wright Park Hotel Full timeOverview You will oversee financial operations, ensuring fiscal responsibility and strategic planning to uphold the standards of excellence. Your expertise and insight contribute to the sustainable growth and financial success of the Hotel, reinforcing its reputation as a leader in luxury hospitality. Inspired by the Hotel’s vision and mission, your strong...