Patient Advocate Role

1 day ago


Iloilo City, Western Visayas, Philippines beBeeCustomerService Part time ₱150,000 - ₱250,000
Healthcare Customer Service RepresentativeJob Overview

This role involves providing exceptional customer service to patients and their families. As a healthcare customer service representative, you will be responsible for responding to inquiries, resolving issues, and building positive relationships with customers.

Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolves customer complaints in a timely and professional manner
  • Provides accurate information about our services and products
  • Collaborates with internal teams to resolve complex customer issues
Requirements

Candidates must possess excellent communication skills, both verbal and written. A strong ability to build rapport with customers is essential, as well as the ability to work in a fast-paced environment. The ideal candidate will also have basic knowledge of Microsoft Office and experience working in a call center or BPO environment.

Additional Requirements

4-year college graduates with or without work experience are encouraged to apply. Candidates must be willing to work weekends and holidays, and have a good understanding of interpersonal skills.



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