Patient Support Specialist

1 day ago


Iloilo City, Western Visayas, Philippines beBeeVirtual Full time $50,000 - $65,000
About Our Virtual Assistant Role

This is a remote, contractor position where you'll play a vital part in supporting patients at the very beginning of their care journey. As a key member of our team, you will process new patient referrals and ensure all documentation is accurate and complete.

Responsibilities
  • Verify insurance eligibility and keep referral logs updated
  • Upload, track, and organize medical documents in the system
  • Coordinate with patients, providers, and internal teams via phone, chat, and email
  • Handle faxes, tasks, and provider requests promptly and with precision
  • Keep patients on schedule by ensuring evaluation appointments are set up correctly
  • Help maintain smooth team communication through daily updates
The Ideal Candidate
  • Requires 2+ years of experience in insurance verification and authorization
  • Must have strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Excellent attention to detail, organization, and time management skills are necessary
  • Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
  • Professional communication skills and the ability to remain calm under pressure are required
We Offer
  • A competitive salary commensurate with experience
  • Opportunities for professional development and growth
  • A dynamic and supportive team environment
  • The chance to make a meaningful impact by helping to build and strengthen families


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