Service Delivery Expert

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱2,901,056 - ₱4,512,784

About the Role

We are seeking a talented individual to fill a Customer Service Representative position, responsible for delivering exceptional service and making a meaningful impact.

Key Responsibilities
  • Address Customer Inquiries: Handle customer inquiries via email, phone, live chat, and social media platforms.
  • Support Customers: Assist customers with orders, shipping, product details, and returns processes.
  • Quality-Based Responses: Provide thoughtful, high-quality responses that meet our service standards.
Required Skills and Qualifications
  • Proficiency in English (written and verbal communication)
  • At least 1 year of customer service experience required
  • Experience with tools like Gorgias, Zendesk, or Shopify is beneficial
  • Excellent problem-solving and communication skills
  • Adaptable and solutions-oriented mindset
Technical Requirements
  • A personally owned PC or laptop with an i5 processor or equivalent configuration
  • Minimum of 15 Mbps for both upload and download internet speed

We value your growth and contributions. Apply now and start your journey with us.

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