Service Delivery Specialist

13 hours ago

Manila, National Capital Region, Philippines beBeeTechnical Full time $80,000 - $100,000
Job Title

We are seeking a highly skilled Technical Consultant to join our team. This is a key role that will play a crucial part in supporting the successful delivery of our services.

The main purpose of this position is to provide expert technical advice and guidance to clients, ensuring that their needs are met and exceeded.

The ideal candidate will have a strong background in technical operations and reporting tools such as Business Object & Crystal Report, and Oracle SQL/PLSQL. They will also have excellent communication and presentation skills, as well as a proactive nature and drive for problem-solving.

This role involves resolving complex technical issues, providing technical support and guidance, and working closely with local and global teams to ensure seamless service delivery.

The right candidate will be based in Manila and will work on a NA shift, with occasional weekend and public holiday work required. A Bachelor's degree in computer science or similar field is essential, as is fluency in English (spoken and written).

Key Responsibilities:

  • Resolving complex technical issues and providing technical support and guidance to clients
  • Working closely with local and global teams to ensure seamless service delivery
  • Providing technical advice and guidance to clients on all aspects of technical operations and reporting tools

Requirements:

  • Strong background in technical operations and reporting tools such as Business Object & Crystal Report, and Oracle SQL/PLSQL
  • Excellent communication and presentation skills
  • Proactive nature and drive for problem-solving
  • Fluency in English (spoken and written)

Benefits:

  • Opportunity to work with a leading provider of integrated investment management solutions
  • Chance to develop your skills and expertise in technical operations and reporting tools
  • Collaborative and dynamic work environment

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