Service Delivery Expert

2 days ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,100,000
About this Opportunity

We are seeking an accomplished service delivery expert to create lasting impressions of our customers.

Main Responsibilities
  • Lead a team of specialists to ensure exceptional customer service during each shift
  • Collaborate with operations to guarantee that apartments are always ready for guests
  • Resolve escalated customer issues efficiently and effectively
  • Support trust and safety initiatives
  • Contribute to policy adherence and new technology implementation
Key Qualifications
  • Minimum 3 years of experience in the service industry
  • At least 2 years of management experience, overseeing a customer service team or similar role
  • Excellent communication and organizational skills: ability to assist guests and lead by example
  • Strong analytical, strategic, and collaborative abilities
Benefits and Features
  • Award-winning company culture
  • Opportunities for growth and development
  • A diverse and inclusive work environment

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