Customer Support Specialist

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeCustomer Full time ₱18,000 - ₱23,000

Are you looking for a role that will challenge you and help you grow professionally? We are seeking an experienced customer support specialist to join our team in delivering top-notch service to our clients.

Job Description

As a key member of our customer support team, you will play a critical role in ensuring customer satisfaction and effective problem resolution. Your expertise will help us maintain exceptional service levels and drive business growth.

You will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. You will also assist customers with technical problems, offering solutions and guidance to ensure they get the most out of our products.

We offer a competitive compensation package, including medical and life insurance coverage, a monthly utility stipend for remote work, leave credits for vacation and travel, additional pay for night shifts, access to online training resources, and the opportunity to work from home with provided equipment.

Required Skills and Qualifications
  • Strong experience in customer service
  • Proficiency in English
  • Excellent troubleshooting and problem-solving skills
  • Strong communication abilities
  • Experience in tech-centric managed services

In addition to these qualifications, we value empathy and patience when dealing with customers. You must be able to understand customer concerns and provide thoughtful, effective solutions.

Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Competitive salary increases based on performance
  • Access to online training resources
  • Opportunity to work from home with provided equipment

Join our vibrant team for company events, seasonal celebrations, and the opportunity to grow professionally in a supportive environment.

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