Digital Customer Support Specialist

21 hours ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerSupport Full time $60,000 - $90,000
Job Title: HubSpot CMS & Service Hub Specialist

As a skilled professional in digital marketing and customer support, we are seeking an experienced HubSpot CMS and Service Hub Specialist to join our team. This project-based role offers the potential to extend into additional work across other HubSpot Hubs, including Marketing, Sales, and Service.

  • Migrate our entire marketing website to HubSpot CMS, ensuring clean code, responsive design, and optimized performance.
  • Set up SEO tools and integrations within HubSpot CMS, following best practices for meta tags, alt text, and structured data optimization.
  • Monitor post-migration SEO performance and identify areas for improvement.

Rebuild existing site architecture, content, and forms within HubSpot while improving UX/UI where appropriate. Set up key HubSpot tools across Marketing, Sales, and Service Hubs to align with company goals.

Lead the migration from Freshdesk to HubSpot Service Hub, ensuring proper configuration of ticket pipelines, automation, knowledge base, and live chat.

Integrate CRM features and automation across the platform, ensuring smooth data flow and usability.

Requirements

Ideal Candidate:

Proven experience migrating websites to HubSpot CMS.

Strong understanding of HubSpot's Marketing, Sales, and especially Service Hub Pro tools.

Familiarity with support migrations from Freshdesk or similar platforms.

Competency in front-end development and UX best practices.

Key Skills:

  • HubSpot CMS
  • Service Hub
  • SEO Optimization
  • Cross-Functional Collaboration

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