Service Desk Representative

We are seeking a Help Desk Representative to join our team at Talent Outsourcing Channel Solutions. As a Help Desk Representative, you will be responsible for handling customer inquiries and providing technical support for our home security systems.About the Job:The ideal candidate will have excellent communication and problem-solving skills, as well as the...

About the Role:We are looking for a Customer Support and Technical Expert to join our team at QBE Insurance Group. As a key member of our IT department, you will be responsible for delivering exceptional customer service and technical support to internal and external users globally.Key Responsibilities:Provide technical support to end-users on software...

We are looking for a highly skilled Help Desk Representative to join our team at Eteam. In this role, you will be responsible for providing technical assistance and answering user inquiries promptly.ResponsibilitiesProvide adequate technical assistance and answer user inquiriesAnalyze problems and form solutions to return systems to proper operationTo...

Join Staff4Me as an IT Service Desk team member, where you will play a crucial role in providing first-line support to our clients. You will be responsible for handling incoming support requests, troubleshooting technical issues, and ensuring timely resolution to enhance user satisfaction.Key ResponsibilitiesRespond to and resolve incidents and service...

OverviewWe are Metacom, a leading company in the industry, and we are looking for a talented individual to join our team as a Help Desk Representative in Cebu.Job ResponsibilitiesThis role involves interacting with customers, resolving their queries and concerns in a timely and professional manner.RequirementsHS Grad (old curriculum) / SHS GradExcellent...

Job Title: IT Service Desk AssociateResource Location: CebuJob Summary:The IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...

About AvePointWe are a global leader in data security, governance, and resilience. Our mission is to provide a robust data foundation and enable organizations to collaborate with confidence.As a Senior Service Desk Analyst, you will be part of our team that helps clients leverage Microsoft Technologies to achieve more. You will work directly with our...

Kinettix Cebu, Central Visayas, PhilippinesIT Service Desk AssociateThe IT Service Desk Associate will be responsible for providing technical support, troubleshooting IT issues, and ensuring smooth IT operations. The ideal candidate should have at least one year of experience in IT support, strong problem-solving skills, excellent communication, and a...

About the RoleThe Service Desk Expert will play a crucial role in ensuring that our clients receive timely and effective technical support. As a member of our support team, you will be responsible for resolving complex IT issues, configuring software and hardware, and providing exceptional customer service.Key Skills Required:Excellent troubleshooting skills...

FIS Global Solutions Philippines, Inc. is seeking a seasoned Service Desk Operations Manager to oversee our technical support operations.ResponsibilitiesThe Service Desk Operations Manager will be responsible for analyzing problems/trends with client systems and applications and taking steps to avoid recurrence.This includes contributing to existing and...

Servicing the community with top-notch customer support, the Service Desk Specialist plays a vital role in ensuring that our residents receive exceptional service at every interaction. We are currently seeking a skilled professional who can provide prompt assistance via phone, email, or in-person visits, all while maintaining a warm, friendly demeanor.About...

About the RoleThe successful Service Desk Specialist will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.Handle complaints and provide appropriate solutions within set time limits.Manage large volumes of incoming calls with ease.Foster strong relationships with customers through effective...

We are looking for a talented IT Service Desk Team Member to join our FIS Global Solutions Philippines, Inc. team.Key ResponsibilitiesThe IT Service Desk Team Member will be responsible for performing monitoring and operational management functions for associated hardware and software within a 24x7 processing environment.This includes recognizing and...

Hybrid - Cebu Fresh Graduate/Student Bachelor Full-timeJob DescriptionDescriptionAbout The OpportunityThis Service Desk Analyst position is a Remote Philippines based role.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and...

As a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue. This includes prioritizing and assigning tickets, ensuring timely resolution, and collaborating with teams to address complex issues. Strong communication and problem-solving skills are crucial in this role.Your profileKey...

With Intelligence Ltd. is seeking a dedicated and customer-focused Service Desk Agent to join our IT support team.As the first point of contact for IT-related issues and service requests, you will play a crucial role in ensuring a positive experience for our users. The Service Desk Agent will provide first-level support, troubleshoot issues, and escalate...

• College Undergraduate/Bachelor's degree in any field• At least 1-2 years' service desk experience with Service Now background in a BPO setting• Must have Service Now knowledge• Availability: ASAP joiner is advantage• Work Set up: Hybrid• Amenable to work in graveyard shift, shifting schedules including holidays and weekendsTower Description:•...

Overview:The QBE Insurance Group is seeking a highly skilled IT Service Desk Representative to join our team. This role is responsible for delivering exceptional customer service and technical support to both internal and external users globally.Responsibilities:Handle IT Service Desk activities such as incident and service request management in accordance...

Your missionAs a Service Desk Escalation Lead, you will be responsible for managing and overseeing the escalation process for any support issue. This includes prioritizing and assigning tickets, ensuring timely resolution, and collaborating with teams to address complex issues. Strong communication and problem-solving skills are crucial in this role.Your...

Job Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...