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Service Desk Specialist

7 days ago

Mandaue City, Central Visayas, Philippines LHA VILLA APARTMENT Full time

Servicing the community with top-notch customer support, the Service Desk Specialist plays a vital role in ensuring that our residents receive exceptional service at every interaction. We are currently seeking a skilled professional who can provide prompt assistance via phone, email, or in-person visits, all while maintaining a warm, friendly demeanor.

About the Role

As the face of LHA VILLA APARTMENT, you will represent our organization with integrity, honesty, and kindness, always striving to make a positive impact on each resident's life. Key responsibilities include:

  • Responding to customer inquiries and escalating complex issues when necessary.
  • Maintaining accurate records of interactions and incidents.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in customer service or a related field is an asset.