Help Desk Representative
2 weeks ago
We are seeking a Help Desk Representative to join our team at Talent Outsourcing Channel Solutions. As a Help Desk Representative, you will be responsible for handling customer inquiries and providing technical support for our home security systems.
About the Job:The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. You will be responsible for answering phone calls, responding to messages, and providing technical support for our home security systems.
Key Responsibilities:- Handling customer inquiries and providing technical support
- Coordinating with field technicians for on-site support when needed
- Providing exceptional customer service to ensure customer satisfaction
- High School Diploma or equivalent
- At least 1 year of experience in BPO
- Excellent communication and problem-solving skills
- Competitive salary and incentives
- Paid training and development opportunities
- Health insurance and other benefits
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Help Desk Representative
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Help Desk Representative
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