Virtual Assistant Partnership Strategist

7 days ago

Tanauan, Calabarzon, Philippines beBeeStrategist Full time ₱475,200 - ₱504,000
Job Description

This role plays a pivotal part in ensuring the success of both clients and virtual assistants in our partnerships. As a Client & Virtual Assistant Success Lead, you will act as the vital link between them.

Your Responsibilities:
  • Develop strategies for coordinating the success of both clients and virtual assistants.
  • Lead direct video interactions with international clients to ensure their satisfaction.
  • Coach and develop virtual assistants to achieve peak performance.
  • Facilitate communication between clients and VAs to prevent misunderstandings.
  • Create pathways for client expansion and assistant career development.
Your Day-to-Day Impact:
  • Monitor client satisfaction and proactively address concerns before they escalate.
  • Identify opportunities for clients to expand their VA services and grow their business.
  • Ensure smooth onboarding experiences that set clients up for long-term success.
  • Build strong client relationships centered on mutual growth and satisfaction.
  • Coach and mentor a team of 5-8 virtual assistants to achieve exceptional performance.
  • Provide feedback and training to help VAs exceed client expectations.
  • Arrange skill development opportunities that benefit both VAs and their clients.
  • Track VA performance metrics and celebrate achievements.
Required Skills and Qualifications:
  • Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients.
  • Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships.
  • Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals.
  • Excellent English Communication - Professional-level written and verbal English for executive interactions.
What We're Looking For:
  • A win-win thinker mindset.
  • Exceptional organizational skills for optimal outcomes.
  • The ability to facilitate understanding and support among different stakeholders.
  • Opportunities for both clients and VAs to expand and improve.

To excel in this role, you should possess a unique blend of leadership skills, technical expertise, and interpersonal abilities. You must be able to analyze complex situations, identify creative solutions, and implement effective strategies to drive success. If you are a results-driven professional with a passion for delivering exceptional results, we encourage you to apply.

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