
Helpdesk Specialist
1 day ago
A customer service representative is required to handle inquiries across multiple channels for HR, procurement, and payroll. The ideal candidate will be responsible for understanding and clarifying needs, investigating inquiries, and assisting in resolution.
Key Responsibilities- Receive inbound inquiries via multiple channels and understand the needs of clients.
- Access technology to complete client inquiries and transactions.
- Fully document all cases in a case management application.
- Work with complex cases within the team or escalate to higher tier for resolution or contact with third party vendors as appropriate.
- Deliver exceptional service through tools and processes; contribute to continuous improvement efforts.
- Educational attainment: Bachelor's degree
- Strong written and verbal communication skills; manages internal communications and external/client communications with detailed support and assistance.
- Experience with data reporting tools and CRM systems (Salesforce/Service Now preferred).
- Basic understanding of business, financial, and organizational factors in relation to HR activities.
- Mid shift work schedule
- Hybrid work arrangement
- Associate-level position
- Customer service role in the staffing and recruiting industry
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Business Development Specialist
2 weeks ago
Paranaque City, Calabarzon, Philippines DSV - Global Transport and Logistics Full timeJob Req Number: 98708Time Type: Full TimeBusiness Development SpecialistSupporting Head of IT Site Management, ensuring well-functioning communication and collaboration with the Global IT organization. This includes local IT onboarding, pulse-checking with employees, supporting site-wide bonding activities, seating plan, and establishing manager meetings,...
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Helpdesk Support Specialist
12 hours ago
Makati City, National Capital Region, Philippines TransPerfect Full timeHelpdesk Support Specialist page is loadedHelpdesk Support SpecialistApply locations INTL-Makati time type Full time posted on Posted 11 Days Ago job requisition id R TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own...
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IT Helpdesk
4 weeks ago
Cebu City, Central Visayas, Philippines Staff4Me Full timeTechnical Operations Specialist ResponsibilitiesHelpdesk End User SupportProvide remote helpdesk support to affiliate employees, supporting platforms such as:Microsoft Windows, MacOS, Android, and iOSMicrosoft 365 applications including Outlook, Teams, Excel, Word, and othersRemote Desktop support using Connectwise AutomateEndpoint security with...
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Helpdesk Support Specialist
3 days ago
Makati City, National Capital Region, Philippines beBeePremier Full time ₱900,000 - ₱1,200,000Key ResponsibilitiesAs a Helpdesk Analyst, you will provide technical support and guidance to our customer service team across the full Travelport product range. This includes managing incidents from omnichannel offerings such as phone, web submit, chat, and email.Job Requirements Provide technical assistance and troubleshoot problems to minimize customer...
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Help Desk Specialist
3 days ago
Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000Job OverviewWe are seeking a Customer Support Specialist to join our team.The successful candidate will serve as the primary point of contact for all computing concerns and inquiries, providing timely and effective support to end-users.This role involves handling escalation, monitoring, and client feedback mechanisms to ensure seamless service delivery.Key...
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Technical Support Specialist
23 hours ago
Cebu City, Central Visayas, Philippines beBeeTechnical Full time ₱800,000 - ₱1,200,000Job DescriptionWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and resolving problems in a timely manner.The ideal candidate will have a strong understanding of computer hardware, software,...
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Helpdesk Position
3 days ago
Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱150,000 - ₱250,000Job OverviewWe are seeking a skilled and motivated Technical Support Specialist to join our team.Key ResponsibilitiesRespond to customer inquiries via phone, email, or in personRecord and track issues using a support systemAssist customers in resolving basic technical problemsEvaluate and escalate complex issues to the appropriate teamFollow up with...
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Technical Support Specialist
2 days ago
Quezon City, National Capital Region, Philippines beBeeHelpdesk Full time ₱25,000 - ₱50,000IT Helpdesk ProfessionalWe are seeking a highly skilled and experienced IT Helpdesk professional to join our team.Key ResponsibilitiesProvide technical assistance and support to end-users via phone, email, or in-person.Troubleshoot and resolve hardware and software issues in a timely and efficient manner.Collaborate with internal teams to ensure seamless...
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Technical Support Specialist
1 day ago
Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱150,000 - ₱250,000We are looking for a skilled Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to work independently to resolve technical issues.Job Description:The primary responsibility of this role is to provide first-level support to customers via phone, email, or chat.The successful candidate will be...
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Technical Helpdesk Support Specialist
6 days ago
Quezon City, National Capital Region, Philippines beBeeServiceDesk Full timeIT Service Desk Specialist RoleThe IT Service Desk is the primary point of contact between end-users and the IT department. This role requires excellent communication skills, problem-solving abilities, and a strong understanding of technical systems.This position involves handling phone calls, emails, chats, and self-service tickets from employees regarding...
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Technical Help Desk Specialist
1 day ago
Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱800,000 - ₱1,200,000IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team.Job DescriptionThe ideal candidate will provide top-notch technical support to internal and external customers, resolving hardware, software, and network-related issues efficiently. Strong communication and problem-solving skills are essential for success in this...