Helpdesk Support Specialist

4 days ago


Makati City, National Capital Region, Philippines beBeePremier Full time ₱900,000 - ₱1,200,000
Key Responsibilities

As a Helpdesk Analyst, you will provide technical support and guidance to our customer service team across the full Travelport product range. This includes managing incidents from omnichannel offerings such as phone, web submit, chat, and email.


Job Requirements
  • Provide technical assistance and troubleshoot problems to minimize customer impact.
  • Identify and resolve problems reported by customers locally or refer to the correct service provider for rapid resolution within Travelport escalation procedures.
  • Continuously increase Travelport application knowledge to rapidly identify and resolve problems.

Preferred Qualifications
  • At least 2 years of experience within a travel agency, tour operator, or airline environment.
  • GDS knowledge – Galileo GDS experience required. Experience with other GDS systems considered.

Benefits and Culture

We are committed to providing a work environment where all employees can share their opinions and challenge norms. Our benefits include competitive salary, flexible working hours, annual bonus, pension contribution, medical and dental insurance, life and accident insurance, and new parent leave.



  • Makati City, National Capital Region, Philippines TransPerfect Full time

    Helpdesk Support Specialist page is loadedHelpdesk Support SpecialistApply locations INTL-Makati time type Full time posted on Posted 11 Days Ago job requisition id R TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own...


  • Makati City, National Capital Region, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    Helpdesk Support Specialist JobWe are seeking a highly skilled Helpdesk Support Specialist to join our team. As a Helpdesk Support Specialist, you will be responsible for providing exceptional IT services to employees and ensuring that all computing equipment is in good working order.Key Responsibilities:Install and support Windows and Mac based hardware and...

  • Helpdesk Support

    3 days ago


    Quezon City, National Capital Region, Philippines DynamIQ Enterprise Solution Inc. Full time

    OverviewJoin to apply for the Helpdesk Support role at DynamIQ Enterprise Solution Inc..ResponsibilitiesProvide technical support to SAP Business One users via phone, email, or ticketing system.Analyze and diagnose user-reported SAP Business One implementation, configuration, and functionality issues.Troubleshoot and resolve technical problems, including...

  • Helpdesk Analyst

    2 days ago


    Mandaluyong City, National Capital Region, Philippines Surbana Consultants Pte Ltd – Kingdom of Saudi Arabia (KSA) branch Full time

    Primary Purpose of Position- Acting as the team's Officer-in-Charge in the absence of the Senior Analyst and Helpdesk Team Lead.- Provide quality front line application support to the SJgroup business for extended operating hours.- Relieve the workload of corporate resources and improve their capabilities to deliver better results to the business.Key...


  • Makati City, National Capital Region, Philippines Cartrack Full time

    We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for aHelpdesk Support Specialist (Tech Support)to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...


  • Mandaluyong City, National Capital Region, Philippines beBeeHelpdesk Full time ₱800,000 - ₱1,200,000

    Job Title: Helpdesk AnalystPrimary Purpose of PositionAs a key member of our support team, you will be responsible for providing high-quality front-line application support to our business.Acting as the officer in charge in the absence of senior analysts and helpdesk team leads.Providing extended operating hours support to relieve corporate resources and...


  • Quezon City, National Capital Region, Philippines beBeeHelpdesk Full time ₱25,000 - ₱50,000

    IT Helpdesk ProfessionalWe are seeking a highly skilled and experienced IT Helpdesk professional to join our team.Key ResponsibilitiesProvide technical assistance and support to end-users via phone, email, or in-person.Troubleshoot and resolve hardware and software issues in a timely and efficient manner.Collaborate with internal teams to ensure seamless...


  • Quezon City, National Capital Region, Philippines beBeeServiceDesk Full time

    IT Service Desk Specialist RoleThe IT Service Desk is the primary point of contact between end-users and the IT department. This role requires excellent communication skills, problem-solving abilities, and a strong understanding of technical systems.This position involves handling phone calls, emails, chats, and self-service tickets from employees regarding...


  • Quezon City, National Capital Region, Philippines beBeeSupport Full time ₱25,000 - ₱40,000

    Job TitleWe are looking for a skilled Technical Support Specialist to join our team. This role is perfect for someone who is passionate about delivering exceptional customer service and resolving technical issues.The ideal candidate will have a strong understanding of IT concepts, technologies, and terminologies, as well as excellent communication and...


  • Mandaluyong City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000

    Job OverviewWe are seeking a Customer Support Specialist to join our team.The successful candidate will serve as the primary point of contact for all computing concerns and inquiries, providing timely and effective support to end-users.This role involves handling escalation, monitoring, and client feedback mechanisms to ensure seamless service delivery.Key...