Dispute Resolution Specialist

3 days ago


Makati City, National Capital Region, Philippines Neksjob Philippines Full time
Job Title: Dispute Resolution Specialist

About Neksjob Philippines
Neksjob Philippines is a dynamic organization seeking a skilled Dispute Resolution Specialist to join our team. This role requires exceptional attention to detail, strong analytical skills, and the ability to work in a fast-paced production environment.

Job Description:
The Dispute Resolution Specialist will be responsible for resolving guest credit card disputes within the Credit Card timeline. They will also create accounts receivable billings to collect unsettled guest onboard expenses, travel agent commission recalls, and other financial transactions while ensuring PCI and SOX compliance.

Key Responsibilities:
* Resolve guest credit card disputes and create accounts receivable billings to collect unsettled guest onboard expenses
* Process transactions meeting production requirements with accuracy and quality control
* Maintain strong communication skills, both written and verbal
* Ensure adherence to internal controls relative to financial transaction processing environments including Sarbanes Oxley and PCI compliance

Requirements:
* High school or associate's degree from a junior college
* 1-2 years of experience in accounting clerical/billing and credit card chargebacks in a large organization
* Strong PC skills with dual monitor use
* Proficiency in Excel and Word (above average required)
* Data entry experience with 50 WPM minimum and less than 1% error rate
* Familiarity with Oracle, POLAR, and SIEBEL systems preferred

Salary and Benefits:
We offer a competitive salary ranging from PHP 25,000 to PHP 40,000 per month, depending on qualifications and experience. Other benefits include a comprehensive health insurance package, retirement plan, and opportunities for professional growth and development.

  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We are looking for a skilled Dispute Resolution Specialist to join our team at Nityo Infotech in Makati. This role involves resolving disputes from member banks in a prompt and efficient manner.The successful candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders. They will be...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    About the RoleWe are seeking a highly skilled Dispute Resolution Specialist to join our team at Nityo Infotech.The ideal candidate will have experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement, as well as 1 year of experience in a bank's e-Banking or ATM Center Operations.Key ResponsibilitiesResolving complex...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    We're currently seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech.About the RoleThe successful candidate will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes using approved dispute resolution processes.Key...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    OverviewNityo Infotech is a leading provider of innovative technology solutions, seeking a skilled Senior Dispute Resolution Specialist to join our team in Makati.SalaryWe offer a competitive salary of PHP 30,000 - 35,000 per month, commensurate with experience.Job DescriptionAs a Senior Dispute Resolution Specialist, you will be responsible for resolving...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job Title: Financial Fraud Analyst: Dispute Resolution SpecialistAbout the Role:We are seeking a skilled Financial Fraud Analyst to join our team at Nityo Infotech in Makati. As a key member of our dispute management team, you will play a crucial role in handling disputes from member banks, assessing cases promptly, and resolving or clarifying disputes using...


  • Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    About the RoleNityo Infotech Philippines Services Inc. is seeking a highly skilled Dispute Resolution Expert to join their team.Key Responsibilities:Resolving disputes related to interbank ATM and InstaPay transactionsMonitoring and settling transactions in accordance with company policiesCommunicating effectively with stakeholders, including customers and...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechNityo Infotech is a reputable organization that provides exceptional services to its clients.Job OverviewWe are seeking a highly skilled Dispute Resolution Professional to join our team.About the RoleThis role will be responsible for handling interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.Key...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job OverviewNityo Infotech is hiring a Dispute Management Specialist to join our team in Makati.ResponsibilitiesReceive and handle disputes from member banks in a timely manner.Assess each dispute promptly and take steps to resolve or clarify it using approved processes.Determine priority for new cases and acquire details to resolve them effectively.Resolve...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is currently seeking a Dispute Management Specialist to join our team in Makati.Salary: 30,000 - 35,000 PHP per month.This role involves handling disputes from member banks, assessing each case promptly and resolving or clarifying them using approved processes. The successful candidate will determine the priority of new cases, acquire details...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job Opportunity:We're seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech in Makati.Responsibilities:-- Receive and handle disputes from member banks in a timely and efficient manner.-- Assess each dispute promptly and take genuine steps to resolve or clarify disputes using approved processes.-- Determine priority for...


  • Quezon City, National Capital Region, Philippines Comrise Global Solutions Full time

    Job SummaryComrise Global Solutions is seeking an experienced Accounts Payable Specialist to join our team. The ideal candidate will have a strong background in financial operations, with a focus on accounts payable and dispute resolution.Key Responsibilities:Process invoices and expenses in a timely and accurate mannerResolve disputes and issues related to...


  • Makati City, National Capital Region, Philippines RecruiterPH Full time

    About the RoleWe are seeking a highly skilled CC & Chargeback Coordinator to join our team at RecruiterPH.Salary Range: PHP 18,000 - PHP 21,000 per monthThis is a night shift position based in Ayala, Makati City.About YouYou have experience in Accounts Payable and Accounts ReceivableYou possess above-average communication skillsYou are open to working with...


  • Makati City, National Capital Region, Philippines Neksjob Full time

    Job OverviewNeksjob is seeking a skilled Financial Fraud Resolution Specialist to join our team in Makati. As a key member of our customer service unit, you will be responsible for resolving customer inquiries and requests related to financial fraud.About the RoleThe ideal candidate will have at least 6 months of experience in fraud resolution and excellent...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job DescriptionLocation: Manila and Cebu, PhilippinesJob Title: Chief Incident Resolution SpecialistThe primary role of the Chief Incident Resolution Specialist is to manage and resolve major incidents in a timely manner. This involves acting as a Single Point of Contact (SPOC) for customers, providing regular status updates on major incidents.The successful...


  • Makati City, National Capital Region, Philippines Cyberbacker Full time

    We are looking for a Financial Operations Specialist to join our team at Cyberbacker. As a key member of our operations team, you will play a critical role in ensuring the smooth execution of financial transactions and maintaining the highest standards of quality assurance.ResponsibilitiesCreate Quality Measurements: Develop and implement effective metrics...


  • Quezon City, National Capital Region, Philippines Comrise Global Solutions Full time

    Job DescriptionWe are seeking a highly skilled Financial Transactions Specialist to join our team at Comrise Global Solutions.Key Responsibilities:Analyze and resolve discrepancies in financial transactions, ensuring accuracy and compliance with regulations.Investigate and resolve issues related to invoices, payments, and credits, working closely with...


  • Quezon City, National Capital Region, Philippines Jaber Resolution INC. Full time

    Job DescriptionWe are seeking a skilled Cost Estimator Specialist to join our team at Jaber Resolution INC.About the RoleThis is a highly specialized role that requires strong analytical and technical skills. As a Cost Estimator Specialist, you will be responsible for preparing accurate and detailed estimates for various projects.Key Responsibilities:Analyze...


  • Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

    At Hunter's Hub Inc., we are seeking a highly skilled Business Process Orphan Resolution Specialist to join our team.About the RoleThis is a key position that requires a strong understanding of business processes and excellent analytical skills to ensure seamless execution of orphan adoption activities across all Retail Distribution channels.The successful...


  • Quezon City, National Capital Region, Philippines Jaber Resolution INC. Full time

    Job Description:We are seeking a highly skilled Financial Projections Specialist to join our team at Jaber Resolution INC.About the Role:The successful candidate will be responsible for analyzing blueprints and other documentation to prepare accurate time, cost, materials, and labor estimates. This involves assessing the cost-effectiveness of products,...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Job SummaryWe are seeking an experienced Accounts Payable Specialist II to join our team at Nityo Infotech Services Philippines. The successful candidate will be responsible for processing invoices, resolving discrepancies, and maintaining accurate financial records.Key ResponsibilitiesInvoice Processing: Enter approved expense claims and invoices into the...