Financial Dispute Resolution Expert

3 weeks ago


Makati City, National Capital Region, Philippines Nityo Infotech Full time

We're currently seeking a highly skilled Dispute Management Specialist to join our team at Nityo Infotech.

About the Role
The successful candidate will be responsible for receiving and handling disputes from member banks, assessing each dispute promptly, and taking genuine steps to resolve or clarify disputes using approved dispute resolution processes.

Key Responsibilities
• Receives and handles dispute from member banks.
• Assesses each dispute promptly and takes genuine steps to resolve or clarify disputes using approved dispute resolution processes.
• Determines priority for new cases or those with no documented recommended disposition/s and acquires details and all related information to be used in resolving such cases.
• Resolves in BSS dispute containing appraisal/judgment.

Requirements
• Must be a graduate of any Business, Information Technology course or any related discipline.
• Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement.
• 1 year experience in a bank's e-Banking or ATM Center Operations.

To Apply
Kindly send your updated CV to the appropriate contact person.



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