Financial Fraud Analyst: Dispute Resolution Specialist

1 month ago


Makati City, National Capital Region, Philippines Nityo Infotech Full time
Job Title: Financial Fraud Analyst: Dispute Resolution Specialist

About the Role:
We are seeking a skilled Financial Fraud Analyst to join our team at Nityo Infotech in Makati. As a key member of our dispute management team, you will play a crucial role in handling disputes from member banks, assessing cases promptly, and resolving or clarifying disputes using approved processes.

Key Responsibilities:
-- Receive and handle disputes from member banks, utilizing your analytical skills to assess each case efficiently.
-- Determine priority for new cases or those with no documented recommended disposition/s, acquiring all necessary information to resolve these cases effectively.
-- Resolve disputes containing appraisal/judgment in BSS, leveraging your expertise to provide accurate and timely resolutions.

Requirements:
A. Educational Requirement:
Must be a graduate of any Business, Information Technology course, or related discipline.
B. Work Experience/Training Requirement:
Preferably with experience in interbank ATM and InstaPay transactional disputes or transaction monitoring/settlement,
1 year experience in a bank's e-Banking or ATM Center Operations.

Estimated Salary: PHP 30,000 - 35,000 per month,

Why Join Us:
Nityo Infotech offers a dynamic work environment, opportunities for growth and development, and a competitive salary package.

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