Helpdesk Sales Analyst

1 week ago


Taguig, National Capital Region, Philippines Carlos Hilado Memorial State University Full time
Helpdesk Sales Analyst

We are seeking a skilled Helpdesk Sales Analyst to assist our sales team in utilizing their CRM system effectively.

  • A Bachelor's degree from any institution is necessary.
  • Entry-level candidates with experience in technical and helpdesk support are encouraged to apply.
  • Basic knowledge of troubleshooting and technical skills is required.
Duties and Responsibilities

The primary responsibilities of this position include:

  1. Handling user-submitted incidents and requests on various platforms.
  2. Providing timely support through live chat.
  3. Maintaining high service standards and meeting client expectations.
Eligibility
  • Applicants should be open to working as a fresh graduate.
  • Prior experience in a 100% back office environment is preferred.
  • Basic troubleshooting skills are advantageous.
  • Technical expertise is sufficient.
  • Flexibility for onsite training is essential.
  • Availability to work in Taguig City is required.


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