Customer Service Representative

4 days ago

Las Piñas, National Capital Region, Philippines beBeeCustomerSupport Full time ₱150,000 - ₱250,000
Job Summary

We are seeking a skilled Customer Support Specialist to join our team. In this role, you will be responsible for communicating with customers in a professional manner and providing solutions for specific requests as per process guidelines.

About the Role
  • This is a full-time position that requires working onsite and on shifting schedules.
  • The ideal candidate should have good customer service skills and be able to start immediately.
Responsibilities

As a Customer Support Specialist, your primary responsibility will be to provide excellent customer service by:

  • Listening attentively to customer needs and demonstrating empathy while providing support.
  • Communicating with customers in a professional manner and providing solutions for specific requests as per process guidelines.
Requirements

To be successful in this role, you will need to possess:

  • A high school graduate or equivalent, with no BPO experience required.
  • Good customer service skills.
  • Ability to work onsite and on shifting schedules.
  • Ability to start immediately.
Benefits

We offer a range of benefits to our employees, including:

  • A structured career path.
  • A growing and expanding team with opportunities for internal career progression.
  • A safe work environment.
  • Free HMO coverage from day one.
  • Skills training opportunities.
  • Paid leaves.
  • Annual appraisal.

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