Senior Product Quality Assurance Specialist

4 hours ago

San Juan, National Capital Region, Philippines beBeeQuality Full time ₱2,000,000 - ₱2,500,000
Key Responsibilities
  • Develop and implement quality control policies, procedures, and guidelines to ensure compliance with regulatory requirements and industry best practices.
  • Manage the inspection process for incoming packaging and raw materials to guarantee adherence to approved quality standards.
  • Review and sign off on complaint reports for any rejected deliveries, and establish and regularly review product and process specifications to ensure they meet quality and regulatory standards.
  • Define quality and compliance requirements for incoming raw and packaging materials and monitor supplier adherence to established standards.
  • Propose updates or changes to standard product specifications based on research, testing, or regulatory requirements.
  • Oversee the upkeep, maintenance, and necessary repairs of laboratory equipment to ensure operational efficiency.
  • Serve as the primary point of contact for auditors, and oversee the execution of corrective actions for non-conformities identified during audits.
  • Coordinate the analysis of both existing and new product samples submitted to third-party laboratories.
  • Supervise the inspection of installed holding tanks and perform final checks on service tanks following cleaning procedures.
  • Recommend Quality Control personnel undergo training and skill development in accordance with regulatory mandates.
  • Lead the review and enhancement of product and process specifications and procedures, and ensure proper training of staff on their implementation.
  • Support the Sales Department by responding to product-related inquiries and providing assistance in resolving customer issues and complaints.
  • Handle customer complaints by conducting root cause analysis and implementing effective resolution strategies.
  • Collaborate with the Sales and Marketing teams in reviewing and approving changes to packaging materials.
  • Oversee the secure storage and disposal of retention samples, standard samples, and Laboratory Sample Duplicates (LSD).
  • Supervise the proper management, storage, and control of all Quality Control-related records.

Strong leadership, analytical, and problem-solving skills are required for this role, along with excellent communication and interpersonal abilities.

This position requires a deep understanding of quality standards and regulations such as GMP, HACCP, Food Safety, and ISO. A minimum of 2-3 years of experience in a quality control or quality assurance role is preferred.

Job Description

A Quality Control Manager is responsible for ensuring the quality and compliance of products and processes within a food manufacturing industry.

Qualifications
  • Licensed Chemical Engineer or Licensed Chemist.

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