Care Coordinator

1 week ago

Barcelona, Philippines beBeeHealthcare Full time ₱5,000 - ₱9,000
About This Role

Pearl connects exceptional professionals with top startups in the US and EU, offering opportunities for long-term growth and development. Our clients are backed by prominent companies and have raised significant funding to drive innovation.

This position focuses on guiding healthcare providers, ensuring seamless integration and improved patient outcomes. The role requires a professional and welcoming approach, effective communication skills, and strong problem-solving abilities.

Key Responsibilities:
  • Care Coordination (80%):
    • Serve as the initial point of contact, providing a positive patient experience.
    • Collect, verify, and update patient information accurately while maintaining confidentiality.
    • Schedule appointments efficiently and conduct initial screenings to direct patients appropriately.
    • Manage patient records in EMR systems, ensuring compliance with HIPAA regulations.
    • Respond to patient inquiries via phone, email, and chat with empathy and clarity.
    • Provide pre-appointment instructions and ensure patients understand documentation and insurance requirements.
    • Coordinate with providers, insurance teams, and staff to ensure smooth patient flow.
  • Provider Partnership (20%):
    • Conduct provider outreach and present the company's value proposition to acquire provider partnerships.
    • Handle high outbound call volumes effectively.
    • Maintain accurate outreach records in CRM systems.
    • Track and report key performance indicators (calls, emails, meetings, conversion rates).
    • Share insights on prospect feedback and market trends to improve strategies.
Essential Qualifications:
  • Proven experience in care coordination, especially in physical healthcare.
  • At least 1 year of outbound sales experience, preferably in healthcare.
  • Strong cold-calling and email outreach skills.
  • Proficiency with CRM tools, including HubSpot and LinkedIn Sales Navigator.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced, metrics-driven environment.
Benefits:
  • Competitive Salary: Negotiable during the interview process.
  • Remote Work: Fully remote, allowing you to work from anywhere.
  • Generous PTO: Ample paid time off to rest and recharge.
  • Direct Mentorship: Grow through guidance from international industry experts.
  • Learning & Development: Ongoing access to resources for professional growth.
  • Global Networking: Opportunities to connect with professionals worldwide.
  • Work-Life Balance: Flexible hours that support a healthy balance between work and personal life.
Our Recruitment Process:
  1. Application Submission
  2. Screening
  3. Top-grading Interview
  4. Skills Assessment
  5. Client Interview
  6. Job Offer
  7. Onboarding

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