Chief Customer Experience Officer

2 days ago

Tarlac City, Central Luzon, Philippines beBeeLeader Full time $55,000 - $85,000

We're seeking a results-driven leader to drive customer engagement and loyalty through data-driven campaigns, platform optimization, and cross-functional collaboration.

The ideal candidate will bring our loyalty and referral programs to life by leveraging customer insights to create exciting perks, irresistible rewards, and memorable experiences that keep our community coming back for more.

Key responsibilities include:

  • Developing and executing the CRM strategy across channels
  • Staying updated on martech trends to continuously improve CRM tools and execution
  • Analysing customer data and campaign performance to uncover insights, improve targeting, and optimise communications

Required skills and qualifications include:

  • Customer-obsessed mindset with a passion for creating impactful experiences
  • Experience managing a loyalty or membership program in retail or e-commerce
  • Hands-on experience with CRM tools and marketing automation programs
  • Strong analytical skills to interpret data and generate insights

Benefits include:

  • Flexible work arrangement with remote work options
  • Staff wellness programs including comprehensive corporate insurance
  • Learning and career development opportunities

We offer a dynamic team environment where you can grow professionally and personally. If you're passionate about creating memorable experiences and driving customer engagement, we'd love to hear from you

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