Enterprise Support Specialist

18 hours ago


Cabuyao, Calabarzon, Philippines beBeeSupport Full time $100,000 - $120,000
About the Role

The Technical Support Engineer serves as a subject matter expert for enterprise clients, providing technical guidance and support. They contribute to reference documentation, lead peer training, and collaborate with content teams.

Key Responsibilities:

  • Provide technical assistance for standard and custom deployments
  • Answer technical questions through ticketing systems
  • Reproduce reported issues, identify root causes, and develop solutions
  • Open bug reports and feature requests
Requirements

To succeed in this role, candidates should possess:

  • A minimum of 5 years of support experience
  • At least 3 years of expertise in Big Data, Docker, Kubernetes, and cloud technologies
  • Proficiency in SQL, Java, Python, Bash, and other programming languages
  • Strong understanding of security, Linux skills, and DBMS concepts
What We Offer

All-Stars have the opportunity to work alongside top talent, take ownership of their careers, and drive meaningful change. Benefits include competitive pay, attractive stock grants, flexible paid time off, and a supportive work environment.



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