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1 day ago
The role of a Business Operations Specialist involves managing client communications, ensuring prompt responses and proactive follow-ups to eliminate missed opportunities. This position plays a key role in coordinating between office, field teams, and subcontractors to maintain clear communication channels and updated job requirements.
Key Responsibilities:
- Managing client communications with prompt responses and proactive follow-ups
- Coordinating between office, field teams, and subcontractors to ensure clear communication channels and updated job requirements
- Handling comprehensive administrative tasks such as data entry, invoice processing, and maintaining organized job documentation
- Overseeing compliance management including build pass, WHS documentation, and ensuring all job documents are properly maintained
- Utilizing software systems for maximum efficiency and quality control processes
- Chasing up employee tasks, deliverables, and site reporting to improve team accountability and performance
- Assisting with quoting and tendering processes, including supplier price checking and quote comparisons
- Forwarding financial documents and managing systematic invoice processing to prevent cash flow delays
- Implementing weekly checklists for site managers covering job variations, accidents, client satisfaction, and progress updates
- Creating and maintaining standard operating procedures and checklists for recurring business processes
This specialist requires strong experience in construction or trades industry administrative processes, proficiency in accounting software (Xero experience preferred), and excellent written and verbal communication skills. The ideal candidate should have a proactive mindset, be comfortable using screen recording software, and possess organizational skills to manage multiple projects simultaneously.
Working independently while maintaining regular communication with business owners is essential for this position. Additionally, understanding Australian construction industry practices and terminology is necessary.
Requirements- Strong experience in construction or trades industry administrative processes
- Proficiency in accounting software (Xero experience preferred)
- Excellent written and verbal communication skills
- Proactive mindset with ability to identify process improvement opportunities
- Comfortable using screen recording software and creating process documentation
- Ability to work independently while maintaining regular communication with business owners
- Understanding of Australian construction industry practices and terminology
As an independent contractor, you will have access to health insurance options, permanent work from home options, and immediate hiring.
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