
Quality Assurance Specialist
1 week ago
About the Quality Assurance Role
We are seeking a detail-oriented individual to ensure customer satisfaction by evaluating transactions for accuracy and consistency.
The ideal candidate will drive key performance indicators (KPIs) forward while delivering high-quality results.
Key Responsibilities:
- Evaluate transactions for quality and accuracy.
- Maintain client relationships.
- Provide timely and accurate reports to management.
- Develop effective strategies based on data analysis.
Requirements:
- Experience in process transformation (6 months+).
- Proficiency in MS Office and fast-paced environments.
- Strong analytical, verbal, and written communication skills.
- Ability to work collaboratively as a team player.
Confidentiality Policy:
All information will be kept confidential according to EEO guidelines.
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