Customer Complaints Specialist

3 hours ago


Ilocos Norte Philippines Buscojobs Full time

Job Title

Customer Support Representatives - Easy Account

Posted today

Job Description

Orbit Teleservices helps organizations enhance the most-valued customer relationship by improving the methods that deliver their services. Our background as a pioneering communications company implies we have procedures, experience, and abilities that make us ready to achieve our goals as a company and the business objectives of our clients.

Minimum Qualifications
  • at least Highschool graduate
  • Attention to detail is required
  • Self-motivated and can handle pressure well
  • Excellent English Communication Skills
  • Knowledge in basic Microsoft programs
  • MUST not be currently employed
Here\'s What Orbit Can Offer You
  • 3 Dependents can be enrolled in our HMO after 3 months
  • 13th Month Pay
  • Departmental Awards
  • Maternity/Paternity Leave
  • Paid leaves 1SL/1VL per month can accumulate if unused
  • Attendance Bonus
  • 10%-15% DISCOUNT on Partner Gyms
  • Competitively priced earnings packages
  • Occupation advancement: Obtain growth by way of numerous training

Word of mouth program: Receive rewards for effectively referring your pals and family members to be a part of our organization by means of our Employee Referral Program

Be a part of one of the premier brand names in the world and feel the excitement of state-of-the-art technological innovation We are currently in need of a Call Center Agent.

Job Descriptions
  • Provides assistance, training, and troubleshooting support to lower-level staff.
  • Schedules work to ensure accurate phone coverage; monitors priority of calls and shifts escalated calls to assure resolution to problems.
  • Prepares standard reports to track workload, response time, and quality of input.
  • Resolves telephone messages and delivers information
Salary

Php15,000.00 - Php17,000.00 per month

Benefits
  • Paid training
  • Pay raise
Schedule

8 hour shift

Supplemental pay types
  • 13th month salary
  • Bonus pay
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus
Education
  • Senior High School (required)
Language
  • Fluent English (required)

Location: Cagayan de Oro City, Misamis Oriental – Relocation/commute as required

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