
Senior Operational Coordinator
19 hours ago
We are seeking an experienced Operations Specialist to join our team as the right-hand person to a busy CEO. This mid–senior level role requires someone who can wear many hats – from managing day-to-day operations and project timelines to supporting events, partnerships, and communications.
About the Job Description- Manage inboxes with smart triage and clear communication.
- Own calendar scheduling and coordinate internal and external meetings.
- Book travel and accommodation with foresight and efficiency.
- Take accurate meeting minutes and ensure follow-through on action points.
- Maintain CRMs (e.g., Monday.com, HubSpot, Salesforce) with accuracy.
- Organise and maintain shared drives and filing systems.
- Compile and manage guest lists, RSVPs, and event reminders.
- Support with post-event surveys, reporting, and webinar content organisation.
- Handle member and partner onboarding, communications, and database updates.
- Manage general queries with professionalism and track RSVPs for activations.
- Compile year-end partner performance reports and presentation materials.
- Build and manage project trackers, timelines, and checklists.
- Coordinate with stakeholders to gather inputs and updates across projects.
- 3-5 years of proven experience as an Operations Specialist, Chief of Staff, or Executive Assistant at mid–senior level
- Strong organisational and project management skills
- Proficiency with productivity tools (Google Workspace, MS Office, Slack, Zoom)
- Excellent reporting and presentation-building skills
- Familiarity with advertising, media, or tech industries is a bonus
- Meticulous attention to detail and ability to anticipate needs
- Strong communication skills, both written and verbal
- Discretion in handling sensitive information
- Ability to prioritise, stay resourceful, and perform under pressure
- Relationship-driven, collaborative, and solutions-focused approach
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