Talent Workforce Specialist

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeManager Full time ₱40,000 - ₱75,000
Workforce Manager

This is a critical role in our organization, responsible for overseeing the workforce planning and management. We are seeking a highly skilled and experienced professional to join our team.

  • Report directly to the Vice President of Operations and/or Chief Operating Officer.
  • Oversee workforce planning using forecast models to ensure optimal staffing levels.
  • Monitor and manage absenteeism and attrition on a daily basis.
  • Collaborate with Talent Acquisition, Operations, and Training teams to ensure new hires are matched to the right clients.
  • Utilise Lever, MySQL, and other tools to match idle talent with active opportunities in partnership with Talent Acquisition.
  • Manage offboarding processes to ensure the timely removal of tools and system access for employees exiting the company.
  • Track account churn and work with leadership and Talent Acquisition to secure timely replacements.
  • Maintain a centralised, up-to-date database of all active employees, including accurate organisational charts and reporting lines.
  • Provide daily workforce health updates and coordinate staffing needs with Talent Acquisition and Operations as required.

Key Responsibilities:

  • Employee lifecycle management from hiring to offboarding.
  • Workforce analytics and reporting.
  • Client onboarding and relationship management.
  • Talent acquisition and sourcing.
  • Performance metrics and KPIs tracking.

Requirements:

  • Proven experience in workforce management, preferably in a BPO or remote work environment.
  • Strong analytical skills and ability to forecast workforce needs.
  • Proficiency in workforce tools (e.g., Lever) and data management systems.
  • Excellent communication and collaboration skills.
  • Highly organised with exceptional attention to detail.

Benefits:

  • Competitive salary ranging from PHP 40,000 to PHP 75,000 (depending on experience).
  • Permanent remote work setup.
  • Opportunities for professional growth and development.
  • Be part of a dynamic, supportive, and globally minded team.

Why This Role Matters:

As a Workforce Manager, you will play a critical role in ensuring the success of our organisation by streamlining operations, improving productivity, and enhancing employee engagement.

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