Customer Service and Support Expert

1 month ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time

We are seeking a highly skilled Customer Service and Support Expert to join our team at Neksjob. As a key member of our customer support team, you will play a crucial role in delivering exceptional service to our customers.

About the Role

As a Customer Service and Support Expert, your primary responsibility will be to provide top-notch support to our clients via phone calls. You will resolve customer inquiries and requests in a timely and professional manner, ensuring that our customers receive the highest level of service possible.

You will work closely with our team to utilize various client-based tools and applications for customer management and servicing. Additionally, you will provide cutting-edge service in a friendly, confident, and knowledgeable manner, showcasing our company's commitment to excellence.

Why Work with Us?

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. Our performance bonuses and account-specific allowances will provide opportunities for growth and recognition. We also offer comprehensive healthcare benefits and career advancement opportunities within the company.

Ambitious individuals who are eager to grow professionally will find Neksjob an exciting place to work. With a strong focus on employee development, we encourage our staff to take ownership of their careers and strive for excellence.

Requirements
  • High School Graduate (Old Curriculum) / SHS Graduate (new curriculum)
  • At least 6 months Call Center Experience
  • Excellent communication skills
  • Good comprehension skills
  • Savvy in computer & internet navigation
  • Amenable to work on site

Please note that we require candidates to have a minimum of 6 months of call center experience to be considered for this role.



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