Service Delivery Expert

2 weeks ago


Mandaluyong City, National Capital Region, Philippines Neksjob Full time
About Neksjob

Neksjob is a leading organization that provides exceptional customer service to its clients. Our team of professionals is dedicated to delivering top-notch service that exceeds expectations.

Job Overview

We are seeking an experienced Service Delivery Expert to join our team in Mandaluyong. This role will involve handling incoming calls from customers, resolving their inquiries and requests in a timely and efficient manner.

Key Responsibilities
  • Answering incoming calls from customers and addressing their concerns in a friendly and professional manner
  • Utilizing client-based tools and applications for effective customer management and servicing
  • Providing cutting-edge service that meets the highest standards of quality and excellence
Benefits
  • A competitive salary of 22k
  • Exciting performance bonuses and account-specific allowances
  • Career advancement opportunities within the company
  • Promotion possibilities within the organization
  • Comprehensive healthcare benefits
Requirements
  • A high school diploma or equivalent (old curriculum) / senior high school graduate (new curriculum)
  • At least six months of call center experience
  • Excellent communication and comprehension skills
  • Savvy in computer and internet navigation
  • Able to work on site


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