Customer Service and Insurance Administration Expert

1 month ago


Quezon City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

Nityo Infotech Services Philippines is a leading provider of business process outsourcing solutions. We are currently seeking an experienced Customer Service and Insurance Administration Expert to join our team.

As a Customer Service and Insurance Administration Expert, you will play a critical role in providing exceptional customer service to our clients while administering insurance-related tasks. Your primary responsibility will be to support clients during their availment process, responding to concerns and inquiries via phone or email communications.

We are looking for an individual with a strong background in customer service and administration, preferably with experience working in the insurance industry. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in using MS Office applications, including Word, Excel, and PowerPoint.

In this role, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a team of professionals who share your passion for delivering exceptional results. As a valued member of our team, you will receive comprehensive training and ongoing support to ensure your success in this position.

The salary for this position is up to 25,000 PHP per month, plus complete benefits. This is a full-time onsite position, requiring a flexible schedule to accommodate different shifts as defined by client requirements (APAC, EMEA, North America).

To be considered for this exciting opportunity, please review the following qualifications and responsibilities:

  • Bachelor's degree in a relevant field or equivalent work experience
  • At least 2 years of relevant experience in customer service and/or administrative roles
  • Background or experience in an insurance company or outsourcing company doing life and/or health insurance operations (an advantage)
  • Proficient computer skills, including MS Office (Word, Excel, PowerPoint)
  • Willingness to report on site and/or assigned location, daily
  • Openness to work in different shifts as defined by Client requirement


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