
Chief Partnership Development Officer
22 hours ago
Coordinate Client and Virtual Assistant Success
- Develop strategic plans to ensure clients and virtual assistants achieve peak performance.
- Conduct regular video meetings with international clients to understand their needs and provide solutions.
- Coach and mentor virtual assistants to enhance their skills and capabilities.
- Establish open communication channels between clients and virtual assistants to prevent misunderstandings.
- Nurture long-term partnerships that drive mutual success and growth.
This role requires an experienced virtual assistant with a proven track record of working with international clients, who can think strategically, develop others, and coordinate success across multiple stakeholders.
Day-to-Day Impact:- Monitor client satisfaction and proactively address any concerns before they escalate into major issues.
- Identify opportunities for clients to expand their virtual assistant services and grow their business.
- Ensure seamless onboarding experiences that set clients up for long-term success.
- Bridge communication gaps when clients and virtual assistants face challenges or misunderstandings.
- Develop processes to replace underperforming virtual assistants and match new ones with clients based on their needs.
- Facilitate win-win solutions when conflicts arise between clients and virtual assistants.
- Proven EA/VA Experience - Demonstrated experience working as a Virtual Assistant or Executive Assistant for international clients (US/AU preferred).
- Client Success Experience - Proven ability to ensure client satisfaction and build lasting professional relationships.
- Team Coordination Experience - Any experience coordinating, mentoring, or supporting other people in achieving their goals.
- Win-Win Thinker - Ability to find solutions that benefit all parties involved.
- Success Coordinator - Excellent organizational skills and ability to coordinate processes for optimal outcomes.
- Natural Facilitator - Skill to facilitate understanding and support among different stakeholders.
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