College Outreach Specialist
2 days ago
We are seeking a diligent and persistent outreach professional to support the launch of our platform dedicated to helping students with celiac disease navigate college dining and campus living. The ideal candidate will possess exceptional communication skills, persistence, and resilience in outreach efforts.
Key Responsibilities:- Research & Contact Identification
- Diligently identify relevant contacts at target universities, including campus dietitians, dining services directors, student wellness coordinators, and disability services staff.
- Verify contact information and update our database.
- Prioritize outreach based on university rankings and strategic importance.
- Outreach & Communication
- Conduct professional phone calls to universities and specific departments.
- Send personalized email outreach using provided templates.
- Follow up consistently on initial outreach attempts.
- Handle objections and redirect conversations to appropriate contacts.
- Maintain professional, warm communication that represents our mission.
- Interview Coordination
- Encourage 15-20 minute video interviews with confirmed contacts.
- Coordinate across time zones and university schedules.
- Send interview confirmations and reminders.
- Provide interview questions in advance to participants.
- Reschedule interviews as needed and maintain calendar accuracy.
- Database Management
- Maintain a detailed outreach tracker with all contact attempts in our system.
- Update contact information, interview status, and detailed notes.
- Track outreach metrics and conversion rates.
- Generate weekly progress reports from the template.
- Ensure data accuracy and completeness.
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