
Clinical Outreach Professional
17 hours ago
Radiate your expertise in clinical research by joining our dynamic team as a Clinical Outreach Specialist. This is a high-trust, high-autonomy role that will challenge and empower you to make significant contributions.
About the Job- As a Clinical Outreach Specialist, you will be responsible for developing and executing targeted outreach campaigns to activate clinical trial sites.
- You will utilize your expertise in clinical judgment and research skills to identify key specialists and build precise targeting frameworks using CPT, ICD-10, and claims logic.
- With a focus on quality control, you will ensure accuracy and precision in all lists before launch, guaranteeing successful outcomes.
Responsibilities:
- Design and execute doctor outreach campaigns for clinical trial site activation
- Research and filter doctors using tools like Google, NPI Registry, Definitive, etc.
- Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)
- Build targeting frameworks using CPT, ICD-10, and claims logic
- QA all lists before launch — ensure quality, specialty match, and targeting precision
- Create SOPs and research playbooks to standardize repeatable outreach
- Write and iterate outreach emails that drive replies
- Manage outreach coordinator(s) — assign work, check quality, and coach improvement
- Run email sequences in Mixmax or similar tools
- Triage replies and hand off to the PM or Medical Director for NDA and qualification
- Track outreach performance in Airtable or CRM
- Continuously improve the system — spot issues, propose fixes, and implement improvements
- Experience in running high-context outreach campaigns in healthcare, clinical research, or healthtech
- Understanding of how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care
- Ability to reverse-engineer who's seeing the right patients, and how to filter them
- Systems-driven mindset — building playbooks, workflows, and logic trees
- Capacity to manage junior staff (coordinators, VAs, SDRs) and get the best out of them
- Excellent written communication skills and ability to write persuasive outreach copy
- Comfort in using Airtable, ChatGPT, Mixmax, and Google Sheets or lightweight CRMs
- Able to spot failure patterns early and fix them before they escalate
- Airtable
- Mixmax
- Google Search / NPI Registry / Definitive Healthcare
- Seamless.AI / Apollo
- Google Sheets
- Notion
- Slack
- Salesforce
- Built and launched 3+ clean campaigns without founder input
- No more errors like wrong specialties or zero-reply campaigns
- Lists are 95%+ accurate and quality-controlled before any email goes out
- Study Startup Manager is delivering under your guidance and not escalating minor issues
- Built SOPs that others can follow and started optimizing response rates
- The CEO is out of the weeds and focused on strategy — because you own execution
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