
Advanced Network Specialist
14 hours ago
We are seeking a skilled professional to deliver high-quality network technical services to our customers across Australia and New Zealand. This role will involve working from home and in our Ortigas and/or Alabang offices.
Key Responsibilities- Support the development and implementation of scalable, secure, and highly available network infrastructures for both First Focus and its diverse client base.
- Collaborate with a high-performing Network Engineering team to design and deliver network solutions that meet client objectives, business needs, and strict service level agreements.
- Deploy and configure enterprise networking technologies including routing, switching, wireless, and firewalls across multi-vendor environments.
- Provide proactive operational network management, monitoring, and optimization for client networks to ensure maximum uptime and reliability.
- Troubleshoot and resolve network and service issues, ensuring minimal downtime and efficient resolution.
- Configure, install, and maintain a variety of network devices and services (routers, switches, firewalls, load balancers, VPNs, QoS, SD-WAN, etc.).
- Perform routine network maintenance and system upgrades, including service packs, patches, hotfixes, and security configuration updates via automation tools and manual processes.
- 5+ years' experience in network administration, preferably within a Managed Service Provider (MSP) or IT outsourcing environment.
- Hands-on experience with monitoring, network diagnostic, and network analytics tools.
- Proven expertise in enterprise networking technologies and solutions from vendors such as Fortinet, Cisco, Cisco Meraki, Unifi, Aruba, and Palo Alto.
- Strong knowledge of routing, switching, wireless networking, firewall configuration, SD-WAN technologies, and advanced network security best practices.
- Cisco CCNA Routing and Switching certification.
- Other Aruba, Cisco or Fortinet NSE Certifications would be highly valued.
- Experience with SolarWinds Orion and NCM or other monitoring and automation services.
- Excellent written and verbal communication skills, with the ability to clearly articulate solutions and collaborate effectively with teams and clients.
- Flexible working arrangements.
- One paid study day every month.
- Health insurance coverage from the first day of employment.
- Additional dependent coverage under the Company's health insurance policy.
- Access to employee wellness programs, including 1:1 coaching sessions with qualified psychologists or counselors.
- 25 days paid leave annually.
- Employee Referral Program.
- Employee recognition awards.
- Social events.
- Employee profit sharing program.
- Loyalty bonus for long-term employees.
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