Hospitality Operations Manager

3 days ago

Quezon City, National Capital Region, Philippines beBeeOperations Full time ₱3,300,000 - ₱5,300,000
Job Description:

As a Hospitality Operations Manager, you will be responsible for overseeing the day-to-day operations of our hospitality services. Your goal will be to create a positive and lasting impression of our company, ensuring that guests have an exceptional experience with us.

Key responsibilities include managing a team of guest experience specialists, overseeing guest communications and personalized service, resolving escalated guest issues, and contributing to policy adherence and new technology implementation.

Our ideal candidate will have 3+ years of service industry experience, 2+ years of management experience, and strong analytical, strategic, and collaborative skills. They should also be able to write standard operating procedures and provide process improvements.

Required Skills and Qualifications:
  • Service industry experience
  • Management experience
  • Effective communication and organizational skills
  • Strong analytical, strategic, and collaborative skills
  • Able to write standard operating procedures and provide process improvements
Benefits:

As a Hospitality Operations Manager at our company, you will have the opportunity to grow your career in a dynamic and fast-paced environment. You will be part of a team that values teamwork, innovation, and customer satisfaction.

Others:

We are committed to creating a work environment that is inclusive, respectful, and supportive. We believe that diversity and inclusion are key to our success, and we strive to make our workplace welcoming and accessible to all employees.

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