Technical Support Specialist
6 days ago
We are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and effective technical assistance to our customers via phone, chat, or email.
You will work closely with internal teams to improve support processes and customer experience, ensuring that all customer interactions are documented accurately in the system.
- Provide technical support to customers via various communication channels.
- D diagnose and troubleshoot hardware, software, and network issues.
- G guide customers through step-by-step solutions and escalate complex issues when necessary.
The ideal candidate will possess excellent problem-solving skills, strong analytical thinking, and exceptional interpersonal skills. They should also be able to multitask effectively, prioritize tasks, and meet performance metrics including resolution time, customer satisfaction, and attendance.
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeSupport Full time ₱3,200,000 - ₱4,800,000Technical Support Specialist RoleWe are seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide advanced technical support to our customers, resolving complex software and hardware issues.This is a dynamic role that requires strong analytical skills, excellent communication abilities, and a...
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Technical Support Specialist
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeCustomer Full time ₱20,000 - ₱30,000We're seeking a Technical Support Specialist to join our team. In this role, you'll provide exceptional technical support to customers via phone, email, and chat.The ideal candidate is an analytical thinker with a passion for client satisfaction. They have at least 3 years of technical support experience, primarily supporting customers via email and chat....
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeSupport Full time ₱450,000 - ₱625,000Remote Desktop Support Specialist Role Overview">The Remote Desktop Support Specialist will provide technical assistance and support to end-users experiencing issues with their desktop systems, software, and related technologies. This role involves troubleshooting, diagnosing, and resolving technical problems remotely, ensuring minimal downtime and optimal...
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeSupport Full time ₱50,000 - ₱70,000Job DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing top-notch technical support to clients, troubleshooting issues, and resolving problems in a timely manner.The ideal candidate will have excellent communication skills, both written and verbal, and the...
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱500,000 - ₱1,000,000About This RoleWe're looking for a skilled Technical Support Specialist to fill a temporary position on our customer service and product troubleshooting team.Your Key ResponsibilitiesCustomer Service: Provide exceptional support to customers by addressing their inquiries and resolving issues.Product Troubleshooting: Assist customers with technical problems,...
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱500,000 - ₱800,000We are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will have extensive experience troubleshooting support issues across numerous enterprises and possess strong analytical skills.Responsibilities will include:Providing technical assistance via phone, email, and in-personResolving hardware and software...
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Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeSupport Full time ₱20,000 - ₱35,000Job OverviewA Support Specialist is needed to assist customers with technical issues.This role involves resolving customer support tickets, troubleshooting technical problems, and collaborating with clients to deliver results.The ideal candidate will have strong communication and problem-solving skills, as well as experience working in production...
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Sorsogon, Bicol, Philippines beBeeCustomerCentric Full time $50,000 - $75,000Job TitleTechnical Support Specialist for Global Education Platforms.Turnitin is seeking a skilled Technical Support Specialist to join our global team. In this role, you will provide exceptional customer support and technical expertise to clients worldwide.Job DescriptionThis position plays a vital role in ensuring the integrity of global education by...
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Remote Technical Support Specialist
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Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Job TitleA Technical Support Specialist is required to provide expert assistance and troubleshooting support for a variety of clients across industries.This role involves responding to technical inquiries, resolving issues related to hardware, software, and connectivity, and guiding users through solutions with patience and professionalism. Strong...
