
Virtual Operations Coordinator
3 days ago
We are seeking a highly organized and detail-oriented individual to join our team as a Virtual Construction Assistant. As a key member of our operations team, you will play a vital role in implementing systems and creating Standard Operating Procedures (SOPs) for homebuilders and remodelers.
Key Responsibilities:
- Set up project management software by building templates, configuring communication tools, and setting up task checklists and workflow templates.
- Create clear, client-specific SOPs by translating our frameworks using our formatting and language. Build playbooks, checklists, agenda templates, trackers, and calculators using Google Docs & Sheets.
- Maintain project folders and version control, provide light technical support to clients, and follow up on missing items such as logos, org charts, schedules, contracts, etc.
Required Skills and Qualifications:
- Degree in Construction, Engineering, Architecture, or related field.
- 6+ years of experience in Construction Project Management or Construction Administrative Support.
Software Proficiency:
- Project management software - schedule templates, task lists, permissions, roles, workflows, etc.
- Google Workspace - Docs, Sheets, Slides for templates and trackers.
Documentation and Systems Thinking:
- Experience creating SOPs, playbooks, and operational templates.
- Strong attention to detail and ability to document step-by-step processes clearly.
- Familiarity with construction operations or homebuilding workflows.
Communication and Workflow:
- Professional written English.
- Proactive with questions and progress updates.
- Able to follow a structured format and adapt to feedback.
- Comfortable working in a fast-moving, project-based environment.
- Can handle multiple client projects and track deliverables per account.
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