Virtual Healthcare Coordinator

2 days ago

San Fernando, Central Luzon, Philippines beBeeHealthcare Full time ₱45,000 - ₱55,400
Job Description:

We are seeking a highly organized and customer-focused Virtual Healthcare Coordinator to join our team. As a key member of our support staff, you will play a vital role in ensuring the smooth operation of our healthcare services.

The successful candidate will be responsible for delivering exceptional patient experiences through efficient and professional communication via phone and email. You will manage high volumes of inbound calls, coordinate appointments, and respond to first-line inquiries with warmth, clarity, and accuracy.

Your primary objective will be to provide timely and accurate responses to patients' queries, while also maintaining up-to-date records of patient information in our patient management system.

This is an excellent opportunity for a motivated and detail-oriented individual to join our dynamic team and contribute to the success of our organization.

Required Skills and Qualifications:
  • Bachelor's degree in Administration or a health-related field preferred
  • Previous experience in a remote receptionist, administration, or customer service role—ideally in a medical or healthcare setting
  • Excellent verbal and written communication skills with a professional and friendly tone
  • Strong time management and multitasking abilities with a calm, solutions-focused approach
  • Proficient in patient management software and Microsoft Office (Outlook, Word, Excel)
  • Understanding of patient privacy and confidentiality protocols
  • Ability to work both independently and as part of a supportive remote team
Benefits:
  • Work from home, day shift, Monday to Friday 7:00AM – 4:00PM PHT
  • Opportunities to work with leading companies in Australia and beyond
  • Comprehensive HMO and government-mandated benefits
  • Training programmes for career development
  • Engaging company outings, team activities, and wellness sessions
Others:

We're a Managed Service Provider (MSP) centered on people and their success. Our roles are typically work-from-home opportunities with a day shift schedule, offering the chance to collaborate directly with top clients in Australia, New Zealand, and now the UK as part of their team.

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